Library Assistant

Library Assistant

Salary

$19.41 - $41.27 Hourly

Location

Haymarket/Gainesville, VA

Job Type

Part-time Benefitted (PB)

Job Number

202610545

Department

LIBRARY

Division

PUBLIC SERVICES

Opening Date

05/15/2026

Closing Date

5/29/2026 11:59 PM Eastern

GRADE

A13

Hiring Salary

$19.41-$24.88 / hourly

• Description
• Benefits
• Questions

Introduction

Are you passionate about fostering a love of reading, supporting lifelong learning, and serving your community? We offer meaningful work where you can make a real impact in the lives of our patrons. At the heart of our mission is connecting people with information, resources, and each other, and you will play a crucial role in ensuring our library operates smoothly and efficiently.

Our library is a lively gathering place where people of all ages come together to learn, play, and connect. As part of our motivated and supportive team, you will help foster a welcoming, inclusive atmosphere for both staff and the public.

We are seeking an enthusiastic, adaptable, and detail-oriented individual to join us as a Library Assistant in beautiful Haymarket, VA. Apply today and become part of a dynamic, diverse community dedicated to enriching lives through the power of libraries!

About This Role:

We are seeking innovative, adaptive, and customer-focused candidates to join our team. The ideal applicant will possess:

• Customer Service Excellence: Experience in a library, retail, clerical, or help desk setting, providing professional face-to-face and phone support in a public environment.
• Core Library Operations: Experience checking materials in/out, create library cards, place requests, and interpret library policies.
• Technical Proficiency: Experience in assisting patrons with on-site technology (computers, printers, copiers, and fax machines), as well as digital resources and personal devices like tablets and smartphones.
• Software Skills: Proficiency in Microsoft Office (Teams, SharePoint, Word, Excel) and various databases essential for library operations.
• Operational Integrity: Experience with cash-handling with a high degree of accuracy and integrity.
• Flexibility and Collaboration: Experience working both independently and as a team member, with the flexibility to support a dynamic library schedule.
• Community Engagement: Willingness to participate in library programming and community outreach events.
• Additional Services: May provide Passport Acceptance Services to patrons as needed.

If you thrive in a fast-paced, community-centered environment and are committed to delivering outstanding service, we encourage you to apply!

Minimum Requirements:

8th grade & 6 months customer service experience

Preferences:

Experience working in a library, retail, clerical or help desk providing face to face and by phone customer service in a public setting

Experience using library apps

Cash handling experience

Experience using software and databases

Experience working independently and collaboratively within a team

Experience using and troubleshooting standard office equipment: computers, fax machines, and copiers.

Experience using Microsoft Office (TEAMS, SharePoint, MS word, Excel)

Scheduling Flexibility

Special Requirements: The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule:

This is a part-time, non-exempt 20-hour a week position. Library hours of operation are Monday-Wednesday 8:30 a.m. to 8:00 p.m.; Thursday-Saturday 8:30 a.m. to 5:00 p.m. Schedule may vary depending on the needs of the library. Weekend and evening work are required.

Hiring Salary Range: $19.41-$24.88 / hourly

We also offer great benefits including:

• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical, Dental, & Vision Plans
• An Employee Assistance Program (EAP)
• Career Development Opportunities

NOTE:The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, Click here for the class description

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE!

Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.

The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

• Temporary
• Provisional
• Seasonal employees

Click on the link below to explore our plans and rates.

Prince William County Benefit Programs

01

By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.

• Yes, I acknowledge and understand the above statement and wish to continue in this process.
• No, I do not wish to proceed any further in this process.

02

Please quantify your highest level of completed education:

• Associates Degree or higher
• High School Diploma or G.E.D.
• 8th grade
• None of the above

03

Please quantify your customer service experience:

• 6 months or higher
• 1-5 months
• No experience

04

Do you have a valid drivers license and safe driving record?

• Yes
• No

05

If you indicated that you have customer service experience, please indicate in which industry you have experience. Please make sure this is detailed in your work history within your application. Check all that apply:

• Public Library
• Bookstore
• Retail
• School/ Academic Library
• Help Desk
• Other Customer Service Field
• None of the above

06

Please select the options that best describe your professional customer service experience. Ensure your selections are supported by your Work History. Select all that apply:

• Resolving complex customer issues or complaints.
• Handling confidential or sensitive information e.g., patron records.
• Explaining organizational policies and procedures to the public.
• Providing service via phone, email, or digital chat.
• Navigating a library catalog or database to find specific materials.
• Fulfilling orders, re-stocking, or processing holds.
• Assisting customers with locating items or providing directional instructions.
• Assisting with community outreach or public events.
• I have limited or no experience in these areas.

07

Please indicate if you have at least 6 months or more of experience performing the following customer service duties as a regular part of your job. Your selections must be clearly documented within the Work History section of your application. Select all that apply:

• Resolving customer issues or complaints
• Providing suggestions and answering questions
• Providing written response to customer inquiries
• None of the above

08

Please select the statement that best describes your experience interpreting or explaining policies and procedures:

• Regularly interpreted and explained policies and procedures to staff or the public
• Applied policies and procedures with guidance or supervision
• Assisted others in applying policies or procedures
• No experience

09

Please indicate your experience with cash handling and account management. Select all that apply:

• Processing cash, check, or credit payments using a Point of Sale POS system/register
• Collecting payments using a cash box or manual tracking no register.
• Creating, updating, or maintaining customer/patron accounts.
• Performing daily reconciliation of cash drawers or processing receipts.
• None of the above

10

Which of the following technology-related tasks have you performed in a professional setting? Select all that apply:

• Assisting users with copiers, fax machines, printers, or scanners.
• Troubleshooting personal/public computers or laptops.
• Assisting with smartphones, tablets, or e-readers.
• Navigating library-specific apps e.g., Libby, Hoopla or research databases.
• Facilitating meetings via Teams, Webex, or Zoom.
• I have limited or no experience in these areas.

11

Select the applications in which you have experience. Check all that apply:

• Polaris
• Hoopla / Libby
• SharePoint
• Outlook
• OneDrive
• Word
• Excel
• Teams/Webex/Zoom
• None of the above

12

This application is for a 20-hour part-time position that will not become full time. Are you interested in a part-time position?

• Yes
• No

13

This is a part-time 20 hour per week position that includes days, evenings and weekends. Please note that business hours could change which may affect the hours of this position. Staff are scheduled during the following hours: Monday to Wednesday 9:00 am to 8:00 pm, Thursday to Saturday 9:00am to 5:00pm. Are there any times that you are unavailable?

Required Question

Employer Prince William County Government

Address 1 County Complex Court

Prince William County, Virginia, 22192

Website https://www.pwcva.gov/department/human-resources/careers