Library Associate

Library Associate

Salary

$47,262.29 - $79,180.82 Annually

Location

City of Norfolk, Norfolk, VA

Job Type

Permanent Full-time

Job Number

14114

Department

Library

Opening Date

05/21/2026

Closing Date

5/31/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

The City of Norfolks Department of Libraries is currently seeking a Library Associate I for its Larchmont Branch. This position assists with the daily operations of the library. Acts as an assistant to the supervisor. Provides customer service to patrons by developing and delivering age appropriate programs and readers advisory. Promotes the general use of facilities and assists patrons in the use of collection and computers.

Departmental Hiring Salary Range: $47,262.29

Essential Functions

Essential functions include but are not limited to:

• Plans and conducts Early Literacy programs such as Babygarten and Toddler Time.
• Plans and conducts programs for youth and families, including Summer Reading programming.
• Assists in building and maintaining the branch's juvenile and young adult collections.
• Prepares and maintains book displays.
• Plans promotes events by selecting and organizing materials, scheduling speakers and performers, creating promotional materials, and coordinating marketing.
• Provides customer service by assisting patrons with basic reference questions, providing assistance with computers and equipment, and recommending reading material.
• Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating interlibrary loans and collecting fees.
• Provides supervision to volunteers, and acts as supervisor in the absence of the branch manager.
• Proficient with desktop computers and Microsoft Office.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelors degree or equivalent.

One year of experience in library or related services.

Additional Information & Requirements

• Valid Drivers license or Commercial Drivers license may be required depending on assignment.

Work Hours: 40 hours/week; evenings and weekends may be required

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employees full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

04

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

05

Please select the highest level of education you have completed.

• High School Diploma/GED
• Some College (6 months or more)
• Vocational/Technical Degree
• Associates Degree
• Bachelors Degree
• Masters Degree or higher

06

How many years of library experience, including unpaid and volunteer experience, do you have?

• No experience
• Less than a year
• 1-3 years
• 3-5 years
• More than 5 years

07

Describe your library experience. Indicate N/A if you do not have this experience

08

How many years of customer service experience, including unpaid and volunteer experience, do you have?

• No experience
• Less than a year
• 1-3 years
• 3-5 years
• More than 5 years

09

This position requires a proficient level of computer skills. Please select the response that best describes your computer skill level, including using Microsoft Office (Word, Excel, and PowerPoint).

• I do not have any experience with desktop computers.
• I have beginner-level experience using computers and require further training.
• I have a proficient level of experience, use computers regularly, and can assist others with using a computer.
• I have advanced experience using computers and can train others on new software.

10

Describe your work experience related to early literacy, child development, and best practices working with children. Indicate N/A if you do not have this experience.

11

Describe your supervisory experience. Indicate N/A if you do not have this experience.

12

This position may require short or long term assignment at alternate locations. Are you able and willing to accept this scheduling requirement?

• Yes
• No

13

This position requires the ability to work nights and weekends. Are you able and willing to accept this scheduling requirement?

• Yes
• No

14

Do you have a valid driver's license?

• Yes
• No

15

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question

Employer City of Norfolk