Library Branch Manager II (Jacinto City Branch Library)
Salary
$37.90 Hourly
Location
Houston, TX
Job Type
Regular Full-time
Job Number
17098
Department
Public Library
Opening Date
08/28/2026
Closing Date
9/12/2026 11:59 PM Central
Max Number of Applicants
150
Position Description
Harris County Public Library (HCPL) - History
The Harris County Public Library (HCPL) system, established in 1921, began as a collection of small libraries located in stores, post offices, and private homes. Over the years, it has grown into a robust network comprising 26 branch libraries, two technology service centers, and two partner locations that provide collection and circulation services. HCPL serves the communities of unincorporated Harris County and cities without independent library systems.
In 2024, HCPL received the prestigious National Medal for Museum and Library Service, the highest honor awarded to libraries in the United States. Bestowed annually by the Institute of Museum and Library Services (IMLS), this award recognizes institutions that deliver exceptional service to their communities. The library was recognized for innovative initiatives like HCPL Connected, Enhanced+ Library Cards, and its Mobile Outreach Librarian program.
HCPL is also recognized as one of the best places to work, offering a supportive and inclusive environment that fosters innovation, collaboration, and professional growth. Its dedication to employee well-being, diversity, and community impact makes HCPL more than just a workplace-it's where individuals can grow, inspire, and contribute to meaningful change.
What you will do at Harris County Public Library:
The Library Branch Manager II serves as the primary manager responsible for independently directing the overall operations of a Tier 1, Tier 2, or Tier 3 branch. The position establishes operational priorities, allocates staff and resources, supervises and develops employees, manages budgets and facilities, and oversees public services, collections, programming, customer experience, community engagement, and partnerships. The role balances hands-on service delivery with branch-wide leadership, resolves routine to moderately complex operational and employee issues, implements system initiatives, and uses performance data to improve services. The position is accountable for policy compliance, service quality, operational efficiency, staff performance, and overall branch results.
Duties & Responsibilities:
Directs daily operations of a Tier 3 branch, including public services, employee assignments, schedules, service-desk coverage, workflows, facility readiness, safety, and customer experience.
Establishes and adjusts staffing, service, and resource priorities as customer demand, employee availability, facility conditions, and operational needs change.
Selects, supervises, trains, coaches, motivates, and evaluates assigned staff. Establishes expectations, assigns and reviews work, coordinates schedules and leave, supports employee development, documents performance, and initiates corrective or disciplinary action in accordance with policy.
Provides visible branch leadership by communicating HCPLs mission, strategic direction, priorities, and service expectations.
Translates system goals into branch objectives, work plans, employee assignments, and measurable service improvements while promoting accountability, teamwork, and follow-through.
Interprets, communicates, and administers library policies, procedures, work rules, and service standards for employees and customers.
Ensures requirements are applied consistently, explains decisions, addresses noncompliance, and escalates significant legal, safety, employee relations, or policy matters to the appropriate leadership or department.
Promotes a customer-centered service culture by modeling professional, respectful, inclusive, and responsive service.
Resolves routine to moderately complex inquiries and complaints; supports reference, technology, and information services; and performs professional librarian duties as operational needs require.
Plans, directs, and evaluates branch services and programs for children, teens, adults, and circulation service areas.
Coordinates staffing, schedules, space, supplies, technology, communications, and partner participation to ensure services are accessible, well organized, and responsive to customer needs.
Assesses branch and community needs by reviewing service data, customer feedback, demographic information, program participation, collection use, and barriers to access.
Implements or recommends changes to services, procedures, outreach, staffing, and programs to improve participation, responsiveness, and community impact.
Leads outreach and community engagement by developing and maintaining relationships with the Friends of the Library, schools, academic institutions, local government, nonprofit organizations, businesses, civic groups, and other partners.
Oversees branch collections to ensure materials remain current, accessible, organized, and responsive to community interests.
Coordinates selection, maintenance, inventory, shelving, merchandising, displays, promotion, and weeding in accordance with collection-management guidelines and usage data.
Develops and administers the branch operating budget and gift funds, when applicable. Plans expenditures, monitors balances, approves or processes purchases within authority, maintains records, and ensures compliance with fiscal requirements.
Responds to escalated customer concerns, employee issues, service disruptions, facility concerns, and operational problems.
Gathers relevant information, determines appropriate action, communicates decisions, documents significant matters, coordinates follow-up, and escalates high-risk legal, safety, personnel, policy, security, or reputational concerns.
Maintains a safe, secure, accessible, and welcoming branch environment by monitoring the facility, emergency readiness, furnishings, equipment, and public areas and coordinating maintenance, technology, security, and continuity needs.
Monitors branch performance by analyzing circulation, customer traffic, program attendance, collection use, staffing, budget, service, and operational data.
Prepares required reports, identifies trends and performance gaps, establishes improvement actions, and evaluates whether changes produce the intended results.
Collaborates with Library Administration, other branches, Circulation, Programs, Partnerships and Outreach, Human Resources, Finance, Facilities, Information Technology, Security, and other departments to coordinate services and implement organizational initiatives.
Leads or participates in assigned projects, pilots, committees, workgroups, meetings, training activities, and professional conferences. Coordinates responsibilities, monitors progress, communicates changes, and reports results.
Performs related administrative, supervisory, customer-service, and professional library duties as assigned to support branch operations and changing organizational needs.
Other duties as assigned
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
All applicants must register and take the HRT Clerical Skills Test and score a minimum of 80% with a typing speed of 30 wpm and 80% accuracy.
https://www.governmentjobs.com/careers/harriscountytx/jobs/998426-0/hrt-clerical-skills-test
Please see testing instructions in the General Information section below.
Education and Experience:
Masters degree in Library and Information Studies or a related field from an accredited college or university.
Five (5) years of full-time professional library experience involving community engagement and planning, collection development and reference services, budgeting and financial resource management, library technology, program management, or service-data analysis.
Three (3) years of full-time supervisory experience assigning and evaluating work, managing resources, addressing performance, ensuring productivity, and supporting employee development.
OR
Bachelors degree from an accredited college or university.
Seven (7) years of progressively responsible, full-time library or public-service experience involving branch operations, community engagement, collections, budgets, technology, programs, or service evaluation.
Five (5) years of full-time supervisory experience assigning and evaluating work, managing resources, addressing performance, ensuring productivity, and supporting employee development.
Additional Requirements:
Unofficial copies of transcripts are required along with the application.
Available and reliable transportation for work-related duties.
Candidates must complete a clerical skills test and achieve a minimum typing speed of 80% aptitude, 30 WPM with at least 80% accuracy
Knowledge, Skills & Abilities
Knowledge of branch administration, budgeting, purchasing, resource allocation, facility coordination, public relations, and organizational policies and procedures.
Ability to independently establish operational priorities, coordinate multiple branch functions, allocate staff and resources, and maintain consistent service delivery.
Ability to exercise initiative, sound judgment, discretion, confidentiality, and appropriate decision-making authority in routine to moderately complex situations.
Ability to interpret and consistently apply policies, explain decisions, document significant matters, and recognize when an issue requires escalation.
Ability to supervise and develop employees, address performance concerns, foster teamwork, and maintain accountability in a diverse workplace.
Ability to provide exceptional customer service, resolve concerns, and work effectively with customers, employees, and community partners.
Ability to analyze branch data, prepare reports, identify trends, and implement practical service and operational improvements.
Ability to communicate clearly and professionally, establish effective working relationships, manage competing demands, and follow through on commitments.
Proficiency with integrated library systems, reporting and scheduling tools, Microsoft 365, the internet, social media, digital resources, mobile devices, and standard office equipment.
Ability to perform basic mathematical calculations
Ability to use personal mobile device for the Countys multifactor authentication process.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences
Experience:
Experience serving as the primary manager of a public library branch or comparable public-service operation. (preferred)
Professional-level experience as a librarian in a public library or public-sector environment. (preferred)
Experience providing library services to children, teens, adults, and older adults. (preferred)
Experience developing, coordinating, and evaluating services and programs for diverse age groups and community needs. (preferred)
Experience leading community engagement and outreach initiatives and working with nonprofit organizations, local government, schools, academic institutions, and community partners. (preferred)
Experience with collection development, collection maintenance, and readers advisory services. (preferred)
Experience using integrated library systems, library technologies, digital resources, reporting tools, and online service platforms. (preferred)
Experience using data and assessment to evaluate services, improve performance, and support operational decisions. (preferred)
Language:
General Information
Register Online for the HRT Clerical Skills Test using the following link:
https://www.governmentjobs.com/careers/harriscountytx/jobs/998426-0/hrt-clerical-skills-test
Position Type and Typical Hours of Work:
Full-Time | Regular - 40 hours a week
Typical shifts are Day, Evening, Nights, Weekends, etc.
Work is primarily performed in a public library environment with extended periods of computer use. Position generally is scheduled Monday-Saturday; rotational evening and weekend shifts. Occasional travel to library locations or meetings may be required. Attendance at evening meetings or off-site meetings, programs, and events may be required. Some assignments may be performed outdoors with exposure to inclement weather and varying temperatures.
Work Environment & Physical Demands:
Driving: Available and reliable transportation for work-related duties
Office Equipment: Daily use of a computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell). Daily use of software programs, including Microsoft Office Suite, Outlook, Word, Excel, and GPS.
Physical Activities: Sits for long periods; light physical activity that may include walking, sitting, standing, stooping, bending, reaching, lifting, and carrying
Lifting: Ability to lift, carry, and exert up to 25 pounds. Occasionally lifts, carries, and exerts up to 40 pounds
Vision and Hearing: Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation, and respond to verbal inquiries.
Exposure to Environmental Conditions: The position generally works in an office setting with overhead lighting and long periods of screen time.
Reporting Relationships:
Reports To Position: Executive Library Director
Supervises Positions: Library Branch Manager I when assigned, Librarians, Library Specialists
Work Location:
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
HARRIS COUNTY EMPLOYEE BENEFITS
Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits
Paid Time Off (PTO)
Retirement Savings Benefit
The following benefits are available to Harris County employees in full-time and select part-time positions:
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
www.benefitsathctx.com
01
Which of the following best describes your highest level of education completed as it relates to this position?
02
Do you have a Masters degree in Library and Information Studies or a related field from an accredited college or university? Degree major/minor and graduation date must be documented on your application education history.
03
Please describe your educational background (i.e. diploma, degree, certifications, etc.) including the level of education completed, area of study, and completed major and minor programs.
04
Which of the following best describes your verifiable full-time professional library experience involving community engagement and planning, collection development and reference services, budgeting and financial resource management, library technology, program management, or service-data analysis? (To be considered, qualifying experience must be documented in your applications employment history)
05
From the areas selected in the previous question, please provide details about your verifiable full-time professional library experience involving community engagement and planning, collection development and reference services, budgeting and financial resource management, library technology, program management, or service-data analysis. Do not use "See Resume", as we do not use resumes to assess qualifications. (To be considered, qualifying experience must be documented in your applications employment history) If you do not have this experience, please type "None" in the space provided.
06
Which of the following best describes your verifiable full-time supervisory experience assigning and evaluating work, managing resources, addressing performance, ensuring productivity, and supporting employee development? (To be considered, qualifying experience must be documented in your applications employment history)
07
Please provide details about your verifiable full-time supervisory experience assigning and evaluating work, managing resources, addressing performance, ensuring productivity, and supporting employee development. Do not use "See Resume", as we do not use resumes to assess qualifications. (To be considered, qualifying experience must be documented in your applications employment history) If you do not have this experience, please type "None" in the space provided.
08
In which of the following concepts do you have strong knowledge and/or professional experience? (Select all that apply)
09
How would you rate your organization, written and oral communication skills?
10
Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, ins
11
In which of the following combinations of languages are you bilingual and fluent? Select all that apply:
12
An unofficial copy of your college transcript is required along with your application. (Please scan your transcripts and attach to this application before submitting).
13
Clerical Test Acknowledgement I understand this position requires the HRT Clerical Skills Test scores to be on file before my application can move forward through the application process. I understand if I do not already have scores on file, I will need to complete the HRT Clerical Skills Test within five (5) days of receiving the invitation to apply from HRT. I understand that if I do not complete the HRT Clerical Skills Test my application will be invalid/disqualified.
Required Question
Employer Harris County
Address 1111 Fannin St
Ste. 600
Houston, Texas, 77002
Phone 713-274-5445
Website https://www.governmentjobs.com/careers/harriscountytx
| Location | Houston, TX |
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