Business Services, Communication Skills, Customer Support/Service, Data Collection, Diversity, High School Diploma, Interlibrary Loans, Inventory Reports, Library and Information Science, Loan Processing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Operational Support, Organizational Skills, Printing, Procedure Development, Purchase Orders, Purchasing/Procurement, Record Keeping, Request for Information (RFI), Resource Utilization, Retail, State Library, Student Services, Technical Support, Time Management, Transaction Processing/Management, Typing
Library Clerk
Salary
$15.50 - $16.38 Hourly
Location
Ottumwa Main Campus, IA
Job Type
Part Time
Job Number
202400174
Department
Library
Division
Ottumwa Campus
Opening Date
06/23/2026
FLSA
Non-Exempt
Description
Support the day-to-day operations of the library and front-line student technology assistance. Provide excellent customer service to students, faculty and staff, ensuring timely support and effective use of campus learning resources. This position requires adaptability, cross-training, and a student-centered mindset.
Vision:
Indian Hills Community College is dedicated to empowering students and enriching communities, preparing leaders who are ready to tackle the challenges of tomorrow.
Mission:
Indian Hills Community College changes lives by inspiring learning, diversity, social enrichment and regional economic advancement.
Core Values:
Indian Hills Community College is committed to belonging, community, diversity, excellence, innovation, integrity, service and success.
Minimum Job Requirements
- High school diploma required. Post-secondary training in business, library services, or a related field preferred.
- At least one year of customer service, retail, library, or related experience required.
- Ability to work independently and collaboratively across service areas.
- Must relate well with people and be able to perform a variety of student service and library activities.
- Accuracy in filing, organizational skills and typing abilities are essential.
- Must be able to communicate effectively, both verbally and in writing.
- Proficiency in Microsoft Office software, including Word, Excel, and Outlook, is required.
Work Performed
- Assist with circulation desk coverage, checking in/out materials, and shelving.
- Assist students, faculty, and staff in the utilization of library resources and technology.
- Assist students, faculty, and staff in locating library materials and accessing library resources. Refer complex research or information requests to appropriate library staff.
- Provide basic assistance with library technology, printing, computer access, and related equipment.
- Process interlibrary loan transactions as needed.
- Maintain campus Lost and Found.
- Provide day-to-day guidance and support to student employees as assigned.
- Assist in the acquisition and ordering of library materials for both Ottumwa and Centerville campus libraries.
- Process library materials and maintain related records and inventory information following established library procedures.
- Assist with maintaining library records in the State Library of Iowa online catalog (SILO) and other library systems following established procedures.
- Assist with inventory of the library collection and follow established procedures for missing materials.
- Assist with gathering usage data and other information for reports as requested.
- Assist with purchasing activities, including creating purchase requisitions and purchase orders and coordinating receipt of library materials, supplies, and equipment.
- Maintain library supplies, forms, inventory, and operational records.
- Provide support for library events and displays.
- Help maintain an organized and welcoming library environment.
- Cooperate as a team member with other members of library staff in performing duties essential to the efficiency of library operations.
- Cross-train in Campus Store operations to support departmental coverage during peak periods, staff absences, or other operational needs.
- Other duties assigned to support efficient library operations.
Supplemental Information
Responsible To:
Director, Campus Learning Resources
Position Level:
Auxiliary Support, Level II - Non-Exempt - Traditional Funding, at will employment on a letter of employment
Employment Length:
Part Time
Schedule:
24 hours per week, scheduled between Monday to Thursday
Indian Hills Community College offers a variety of benefits and perks to support part-time employees, including:
Employer Indian Hills Community College
Address 525 Grandview Ave
Bldg 1
Ottumwa, Iowa, 52501
Phone (641) 683-5175
Website https://www.indianhills.edu/
I
INDIAN HILLS COMMUNITY COLLEGE