Library Help Desk Manager: Training & Operations Leader

Santa Clara University

Santa Clara, CA

JOB DETAILS
SKILLS
Customer Service Management, Customer Support/Service, Help Desk, IT Service Management (ITSM), Library and Information Science
LOCATION
Santa Clara, CA
POSTED
Today

Santa Clara University is hiring a Library Help Desk Manager to oversee the Help Desk operations. This role includes managing staffing, training recruits, and ensuring top-notch customer service at the library help desk.The ideal candidate will have a Bachelor's Degree and at least 2 years of related experience in customer service and supervision. A detailed knowledge of library operations is crucial. Opportunities for professional development are provided.#J-18808-Ljbffr

About the Company

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Santa Clara University