Library Info Specialist 2 - Access Services

Position SummaryThe College of University Libraries and Learning Sciences (CULLS) seeks a full-time Library Information Specialist 2 to provide excellent customer, circulation, and reference services along with facility oversight to ensure a safe and productive learning environment. The successful candidate will bring library and/or public service provision experience and skills, a proven ability to work effectively in a team environment, and interest in learning new skills. They will monitor daily operations and participate in implementing and communicating operating policies and procedures. They will perform moderately complex and specialized tasks in a fast‑paced public service setting within University Libraries and may coordinate, prioritize, and oversee the work of other staff and/or student employees. Regular work assignments may involve service and process improvement. Contributing to the creation of an inclusive environment for all library users is an ongoing responsibility.The position is based in Zimmerman Library with the following anticipated schedule during the academic semester: Tuesday through Friday from 6:30 am to 3:30 pm and 9:00 am to 6:00 pm on Saturday. During summer and intersession periods, the position would generally follow a Monday‑Friday 7 am‑4 pm schedule, though weekend day shifts may occasionally be required.The successful candidate will join Access Services, the team that helps UNM and community library users access information by providing services across multiple library buildings and online in the areas of circulation, resource sharing (Interlibrary Loan/Document Delivery), technology lending, course reserves, information and research help, and collection maintenance. Within the UL's main campus buildings, we provide comfortable and dynamic spaces to support individual and collaborative learning. We also offer programming within library spaces to engage our campus and community with information and ideas. The Access Services team is based in three open library facilities on UNM's Central Campus and the high bay, high density repository on UNM's South Campus. Zimmerman is the state's largest library located at the heart of the state's flagship university. This 300,000 square foot building is home to over a million volumes, the Center for Southwest Research, the Organization, Information, and Learning Sciences Department, the Adobe Creative Commons, the Indigenous Nations Library Program, and a variety of student spaces designed for both individual study and group activity.UNM is a Tier I Research Institution committed to honoring diversity, ensuring fairness and access, and creating an environment where all employees are treated respectfully. Through its College of University Libraries & Learning Sciences (CULLS), UNM affirms its commitment to creating an inclusive environment for all library users and to honoring the traditions of the land and people upon which the university sits.Minimum QualificationsBachelor's degree; at least 1 year of experience directly related to the duties and responsibilities specified.Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.Preferred QualificationsExperience performing a variety of specialized library tasks that require attention to detail and correctly implementing procedures.Experience with customer service including services delivered in person, by phone, email, chat, and/or text.Experience working independently with facilities responsibilities including opening/closing, building oversight, safety protocols, security reporting, and emergency response.Demonstrated use of Microsoft Office Suite and knowledge of specialized software (SpringShare products, ILS products, ILL products).Demonstrated commitment to working effectively and collegially in a team‑based environment within a diverse campus community.Conditions of EmploymentAll regular, non‑temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.BenefitsThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.Background CheckBackground Check Required: YesEqual Opportunity EmployerThe University of New Mexico is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.#J-18808-Ljbffr