Library Reference Intern

City of New Berlin

New Berlin, WI

JOB DETAILS
SALARY
SKILLS
Communication Skills, Computer Skills, Customer Support/Service, Library Cataloguing and Classification , Library and Information Science, Microsoft Office, Microsoft Product Family, Organizational Skills, Philosophy, Presentation/Verbal Skills, Public Library, Time Management, Writing Skills
LOCATION
New Berlin, WI
POSTED
30+ days ago

Library Reference Intern

Salary

$15.59 Hourly

Location

New Berlin Public Library, 15105 Library Ln., WI

Job Type

Intern

Job Number

202600017

Department

Public Library Department

Division

Library

Opening Date

05/12/2026

Closing Date

5/26/2026 4:30 PM Central

  • Description
  • Benefits

General Overview of the Position

The New Berlin Public Library is seeking an organized, enthusiastic, and community oriented Adult Services Library Intern. The Adult Services Intern will gain experience in developing and implementing services, programming, and outreach for adult and teen patrons, and assisting the librarian team to curate an up-to-date and balanced collection of materials. The ideal candidate for this position will be able to work both independently and collaboratively with our librarian team. Candidates pursuing a Masters degree in Library and Information Science with a passion for service and a dedication to creating positive experiences for everyone in the library are encouraged to apply.

Primary Functions: The Adult Services Intern will work with the Adult Services team to gain hands-on experience in providing excellent customer service to library patrons, assisting patrons with reference services, planning and conducting engaging programs, promoting the library to the community, managing library collections, and creating a vibrant and welcoming area for patrons of all ages.

Examples of Essential Duties

  • Provides reference service to library patrons
  • Instructs library users in the use of public access catalog, internet and other library resources
  • Assists Adult Services Librarians with programming and collection development projects
  • Presents a positive image when representing the library at community outreach events
  • Performs other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to understand library principles, procedures, technology, goals, and philosophy of service, and apply them to library operations.
  • Ability to use knowledge and training to serve the needs of the library productively, in addition to a willingness to commit to professional growth through continuing education.
  • Ability to meet, communicate and work with patrons and co-workers effectively.
  • Ability to comprehend and follow instructions, both verbally and in written form, in a timely manner.
  • Ability to work independently with limited supervision.
  • Good oral, written and computer skills including a proficiency with Microsoft Office products; must be able to assist patrons with computer-related questions.
  • Flexibility to work evenings, weekends and special events as required.

Minimum Qualifications

  • Pursuing a Masters degree in Library and Information Science or related discipline.

No Benefits Available

Employer City of New Berlin

Address 3805 S. Casper Drive

New Berlin, Wisconsin, 53151

Phone 262-754-2454

262-754-1839

Website https://www.governmentjobs.com/careers/newberlinwi

About the Company

C

City of New Berlin