Library Services Associate-Sub Pool, PT

Carnegie Library of Pittsburgh
      8 days ago

      Job Description

      Library Services Associate-Sub Pool, PT
        
      How to apply: Submit a resume and cover letter with application by September 24, 2026.
       
      Job Summary: Seeking a highly motivated individual to serve as a member of the Carnegie Library of Pittsburgh’s Substitute Pool, based out of CLP-Carrick. This role will support CLP-Carrick for a minimum of 1 shift a week. They will also provide support to all other CLP Neighborhood locations Must be able to travel to all CLP libraries to support staffing absences or location needs while maintaining a consistent 20-25 hours per week schedule. 
       

      Location: CLP –Substitute Pool 
      Work Hours: 20-25 hours per week, must be able to work days, evenings, and weekends based on system-wide library need. 
      Salary: $19.00 per hour 
      Number of Vacancies: 1 
      Hiring Supervisor: Ian Eberhardt-Library Services Manager, Woods Run and Substitute Pool
      Unit: This position is represented by the Steelworkers Union 

      Responsibilities include, but are not limited to: 
      • Assisting customers of all ages with information, digital, reader’s, and learning services, and accessing library special services,  
      • Providing customers with excellent service assistance in person, over the phone, and electronically, serving in a high profile, high energy public service role; 
      • Supporting customers in printing, scanning, faxing, copying and online computer reservations. 
      • Engaging proactively and building relationships via general public service work, technology and library instruction. 
      • Collaborating with staff and community members to achieve shared goals; 
      • Providing instruction and troubleshooting in one-on-one computer situations with the goal of developing confidence and self-sufficiency in customers surrounding technology and the job search process; 
      • Mentoring users of all ages within the Library; 
      • Assisting with day-to-day operations of the branch, including circulation, registration, and shelving; 
      • Managing the space, including space upkeep and inventory, behavior, and creating engaging displays; assist with these tasks at the branch level as needed;   
       
      Requirements & Qualifications:  
      • Bachelor’s degree in a related field or;
      • A minimum of four years of experience at the Employer’s facilities or in an equivalent public service role demonstrating successful application of customer service standards, as determined in the sole discretion of the Employer. 
      • Excellent interpersonal and communication skills required with good verbal and written skills; 
      • Experience working with children, teens and adults in an urban setting preferred;  
      • Strong computer skills, including the use of the internet, and MS Office; 
      • Ability to work as part of the team for a variety of neighborhood libraries and departments, and adaptability in handling a variety of assigned responsibilities in a busy urban environment;  
      • Ability to navigate and interpret CLP policies and procedures; 
      • The physical ability to bend, stoop, stand for long periods of time, push heavy book trucks, and lift heavy loads (25+ pounds);  
      Clearance Qualifications:  
      • PA State Criminal Background Check, PA Child Abuse History Clearance, FBI Fingerprint Criminal Records Check, and Mandated Reporter Training upon offer of employment.   
       

      We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, ancestry, age, disability status, marital status, pregnancy, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation or any other protected characteristic in accordance with applicable laws and regulations. 

       


      Numbers & Facts

      Location
      Websitehttps://www.carnegielibrary.org/about/careers

      Skills

      • Communication Skillsunmatched
      • Computer Skillsunmatched
      • Customer Support/Serviceunmatched
      • Heavy Equipment/Vehiclesunmatched
      • Heavy Liftingunmatched
      • Identify Issuesunmatched
      • Interpersonal Skillsunmatched
      • Library and Information Scienceunmatched
      • Loading/Unloadingunmatched
      • Mentoringunmatched
      • Microsoft Officeunmatched
      • Photocopyunmatched
      • Presentation/Verbal Skillsunmatched
      • Printingunmatched
      • Public/Media/Press/Analyst Relationsunmatched
      • Training/Teachingunmatched
      • Willing to Travelunmatched
      • Writing Skillsunmatched

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