Library Technician

Library Technician

Salary

$21.14 - $43.19 Hourly

Location

Prince William County, VA

Job Type

Part-time Benefitted (PB)

Job Number

202610873

Department

LIBRARY

Division

PUBLIC SERVICES

Opening Date

10/09/2026

Closing Date

10/23/2026 11:59 PM Eastern

GRADE

B21

Hiring Salary

$21.14 - $32.17/hour

• Description
• Benefits
• Questions

Introduction

Are you detail-oriented, community-minded, and excited to make a daily impact? Potomac Library in Woodbridge, VA, is seeking an energetic, organized Library Technician to join our dynamic Information Services Team. If you thrive in a supportive, forward-thinking environment and love building meaningful connections within a diverse community, we'd love to have you on board!

The Library Technician position at Potomac Library is a vital public-facing role. This part-time role handles patron technology support, public computer troubleshooting, digital literacy instruction, and standard library service desk operations. You will be a vital part of the Potomac team that reintroduces the community to everything a dynamic and inclusive environment offers.

Innovation, creativity, teamwork, and collaboration are what make Potomac Library shine. Come join us!

About This Role:

• Customer & Patron Support: Provide high-quality, welcoming service to patrons and internal staff. Assist patrons with holds, item locations, public computers, the digital library, and standard office equipment.
• Operations & Policy: Interpret and apply library policies and procedures. Resolve customer issues professionally.
• Community Outreach & Programming: Prepare, facilitate, and assist with library programming. Create engaging displays, support branch outreach, and participate in community events.
• Collection Maintenance: Carry out collection maintenance, organization, and shelving.
• Team Collaboration & Development: Share skills, knowledge, and best practices with colleagues; actively participates in library meetings and training.

Minimum Requirements: High School Diploma or G.E.D.

Preferences:

• 1 year of customer service experience in a public library, Bookstore, or Retail. Experience in resolving customer issues or complaints independently and informing customers of products and services.
• Experience in instructing others in using Microsoft Office (Outlook, Excel, Word, PowerPoint, Publisher), SharePoint, Integrated Library System (ILS), Smart Access Management (SAM), and email applications.
• Experience troubleshooting standard office equipment, such as printers, fax machines, and copiers.
• Experience assisting patrons in the use of library technology.
• Experience with planning and facilitating library programming and community outreach.

Special Requirements (if applicable):

The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule:

This is a part-time, 20-hour-a-week position which includes days, evenings, and weekend hours. Scheduling flexibility is essential. Potomac staff are scheduled Monday through Wednesday, 9:00 am-8:00 pm. Thursday through Saturday, 9:00 am-5:00 pm.

The schedule includes days, at least one evening, and rotating weekends.

Hiring Salary Range: $21.14 - $32.17/hour

We also offer great benefits, including:

• 401a and 457 retirement savings plans
• Paid Annual Leave / Sick Leave / Personal Leave
• Paid Holidays
• Group Medical, Dental, & Vision Health Plans
• Employee Assistance Program (EAP)
• Career Development Opportunities

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here for the class description.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE!

Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.

The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

• Temporary
• Provisional
• Seasonal employees

Click on the link below to explore our plans and rates.

Prince William County Benefit Programs

01

By submitting this application, I understand the following: 1) Only the information provided on my application is used to determine my qualifications; 2) My resume will not substitute for the education, work experience, and required fields on the Prince William County application; 3) Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4) If selected, my employment dates will be verified for the past three (3) years (if applicable), with a required reference from my current or most recent employer.

• Yes, I acknowledge and understand the above statement and wish to continue in this process.
• No, I do not wish to proceed any further in this process.

02

Please select your highest level of completed education.

• Bachelor's degree or higher
• Associate's degree
• High School Diploma or GED
• None of the above

03

Please indicate your years of customer service experience in a public library, retail, or bookstore.

• 2 or more years
• 1 year
• Less than 1 year
• None of the above

04

Please select the options that best describe your work experience. Ensure that this information is included in the work history section of your application. Check all that apply.

• Explaining policies and procedures to customers
• Experience serving as a lead or person in charge
• Resolving customer questions, issues, or complaints
• Providing information about products, services, programs, or resources
• Experience providing written responses to customer inquiries
• Providing customer service by telephone or email
• None of the above

05

Please select the options that reflect your work experience. Ensure this information is included in the work history section of your application. Check all that apply.

• Readers' advisory and research assistance
• Participating in community outreach activities or events
• Providing suggestions and assisting patrons in locating materials or resources
• Creating displays and promotional signs, fliers, or bookmarks
• Collection maintenance
• None of the above

06

Please select the technology-related work activities for which you have at least 1 year of experience. Ensure this information is included in the work history section of your application. Check all that apply.

• Assisting others with computers, library resources, databases, and apps
• Assisting others with standard office equipment (fax machines, copiers, printers, and scanners)
• Assisting others with smartphones, tablets, and e-readers
• None of the above

07

Please select the applications or systems with which you have at least 1 year of work experience. Ensure this information is included in the work history section of your application. Check all that apply.

• ILS (Koha, Polaris, or another ILS)
• Communico
• Beanstack
• Microsoft Teams
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft SharePoint
• Smart Access Management (SAM)
• None of the above

08

Please select the areas in which you have experience in planning and conducting programs. Check all that apply.

• Planning programs within an assigned budget
• Presenting your own programs
• Coordinating programs created by others
• Communicating with presenters
• Writing program contracts
• None of the above

09

This is part-time, 20 - hours a week, non-exempt position. The schedule includes days, at least one evening a week, and rotating weekends. Work hours are generally Monday - Wednesday, 9:00 am to 8:00 pm, Thursday - Saturday, 9:00 am - 5:00 pm. Schedule may vary depending upon the needs of the library. Flexibility is imperative. Are there any days or times you are unavailable? If you have no restrictions, enter N/A.

Required Question

Employer Prince William County Government

Address 1 County Complex Court

Prince William County, Virginia, 22192

Website https://www.pwcva.gov/department/human-resources/careers