$54,766.40–$71,177.60 Per Year
Administrative Skills, Automation, Billing, Calendar Management, Communication Skills, Copying Machines, Customer Relations, Customer Support/Service, Data Analysis, Data Entry, Data Management, Dental Insurance, Direct Lending, Diversity, Documentation Format, Documentation Standards, Health Department, Health Insurance, High School Diploma, Higher Education, Identify Issues, Interpersonal Skills, Licensing, Microsoft Office, Office Equipment, Organizational Skills, Presentation/Verbal Skills, Process Management, Purchasing/Procurement, Record Keeping, Reporting Skills, Spreadsheets, Standard Operating Procedures (SOP), Standards Development, Strategic Planning, Team Player, Telephone Skills, Vlookups, Website Management, Writing Skills
License Specialist
Salary
$54,766.40 - $71,177.60 Annually
Location
City Hall- 101 1st St SE, Cedar Rapids, IA, IA
Job Type
Full-Time
Department
City Clerk
Opening Date
07/08/2026
Closing Date
7/22/2026 11:59 PM Central
FLSA
Non-Exempt
Bargaining Unit
NON_BARGAINING
- Description
- Benefits
- Questions
The City of Cedar Rapids is hiring a License Specialist to join the City Clerk's Office. In this detail-focused role, you'll review, process, and issue a wide range of city licenses while assisting the public with questions about policies, procedures, and code requirements. You'll also help maintain records, track license renewals, support board and commission appointments, and contribute to the preparation of City Council materials. If youre organized, customer-focused, and enjoy working at the intersection of public service and city policy-we encourage you to apply!
About our Organization
At the City, we are committed to employing individuals who reflect our community's diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation.
About our Community
Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here!
About the Position
Reviews, processes and issues numerous City licenses; assists the public in answering specific and general inquiries regarding codes, procedures and policies.
The City of Cedar Rapids does not offer sponsorship for employment authorization.
Essential Duties & Responsibilities
Job Duties and Responsibilities
- Researches and works with City staff to update City Code sections relating to licenses handled by the City Clerk's Office
- Creates updated applications and application checklists and implements new licensing processes and procedures due to Code updates
- Documents standard operating procedures (SOPs) and creates administrative rules for assigned license types
- Assists licensees with licensing issues; tracks license expiration dates and sends renewal information to licensees; tracks required inspection approvals from City Departments and the Linn County Health Department for licensing process
- Assists with the advertisement and coordination process for vacancies on City's boards and commissions; tracking members' terms; accepting applications; updating website to inform of vacancies
- Assists with administrative support in preparing City Council agendas and packets and their posting and distribution
- Answers department phones and emails; receives and directs visitors
- Attends City related committee meetings and participates in discussions and recommendations
- Purchases office supplies for City Clerk's Office; monitors and pays invoices for the City Clerk's Office copy machines usage
- Arranges service calls and supplies for office equipment
- Performs related work as required.
Qualifications
Required Education and Experience
- At least two years of relevant college-level course work or an Associate's degree from an accredited college or university in a related field and
- One to three years of experience in record management and customer service or
- An equivalent combination of education and/or experience
- Excellent written, verbal, and interpersonal communication skills
- Proficiency with Microsoft Office
- Ability to work collaboratively with a diverse population
Supplemental Information
Work Schedule
- Monday - Friday 8:00am to 5:00pm
Equal Opportunity/Affirmative Action Statement
The City of Cedar Rapids is an equal opportunity/affirmative action employer. All job applicants will receive consideration for employment free from discrimination on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).
Applicants with Disabilities
We respect and value people with disabilities and are committed to providing a workplace culture of disability inclusion. People with disabilities are supported during the hiring process and are encouraged to apply for employment with the City of Cedar Rapids. In support of the Americans with Disabilities Act, reasonable accommodations will be provided to those in need of assistance with the application and interview process. To request an accommodation, contact the Citys Human Resources department by phone at 319-286-5000 or by email at hr@cedar-rapids.org.
We offer benefits and beyond for our employees and their families!
- Multiple health insurance plans administered by Wellmark Blue Cross and Blue Shield with low employee premiums, deductibles, and co-insurance (view our benefits summaries for more information: Choice Plan and Traditional Plan)
- Expansive Wellness Program and low cost onsite exercise facilities
- Dental Insurance with Delta Dental of Iowa
- 100% city paid basic life insurance
- Other voluntary benefits offered including vision, long-term disability, and supplemental life insurance
- IPERS Retirement - Iowa Public Employees Retirement System, with contributions of 6.29% employee/ 9.44% City (IPERS)
- Deferred Compensation (IRS Section 457) retirement programs
- Generous paid time off AND 11 paid holidays per year
- Paid Parental Leave program with 4 weeks of paid time off
- Annual salary increases, AND an annual across-the-board increase (determined by available budget)
- Longevity Pay for years of service
- Educational assistance up to $3,000 per year
- A culture that is supportive and committed to professional development opportunities
- Public Service Loan Forgiveness - Employees may qualify for the PSLF program which forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer. See more information here
01
Which of the following best indicates your highest level of education?
- I do not have a High School diploma or GED
- High School diploma or GED
- Some college (at least the equivalent of 1 year)
- Associates degree or vocational equivalent
- Bachelors degree
- Masters degree or higher
02
Which of the following best indicates your total years of experience where primary duties consisted of (add from job description)? Please only include experience where your primary job responsibilities were in one of these areas.
- Less than 1 year of experience
- At least 1 year of experience
- At least 3 years of experience
- At least 5 years of experience
- At least 7 years of experience
- At least 9 years of experience
03
How many years of experience do you have in management and customer service?
- Less than 1 year of experience
- At least 1 year of experience
- At least 3 years of experience
- At least 5 years of experience
- At least 7 years of experience
- At least 9 years of experience
- More than 10 years of experience
04
Please share your work experience in Management and/or Customer Service positions.
05
Please explain what types of job tasks/duties you have done to prepare you for this role of License Specialist?
06
Which of the following best describes your proficiency with Microsoft Office?
- Beginner - Able to perform basic tasks such as creating simple documents, entering data, sending emails, and using basic formatting.
- Intermediate - Comfortable with day-to-day use, including formatting documents, using basic formulas in Excel (e.g., SUM, AVERAGE), managing calendars, and creating standard presentations.
- Proficient - Regularly uses Microsoft Office in a professional setting; able to create complex documents, use intermediate Excel functions (e.g., IF statements), and manage data efficiently.
- Advanced - Highly skilled; able to use advanced Excel functions (e.g., VLOOKUP/XLOOKUP, data analysis tools), automate tasks, create polished reports/presentations, and troubleshoot issues.
- Expert - Deep expertise across multiple Office applications; designs complex spreadsheets and reporting tools, uses advanced automation (e.g., macros), and may train or support others.
07
Please describe your ability to work collaboratively with diverse populations.
Required Question
Employer City of Cedar Rapids
Address 101 1st Street SE
Cedar Rapids, Iowa, 52401
Phone 319-286-5000
Website http://www.cedar-rapids.org/