Benefits:- Opportunity for advancement
- Paid time off
- Training & development
- Competitive salary
- Employee discounts
- Flexible schedule
Frozen Ropes is seeking a
License Support & Business Development professional to support the continued growth and success of our licensed locations while helping identify and develop new business opportunities for the organization.
This is a
multi-functional, growth-oriented position that combines licensee support, business development, operations, marketing, technology, research, and project management. The role will work closely with leadership and licensed locations to help ensure locations have the resources, systems, information, and support they need to operate successfully and represent the Frozen Ropes brand.
At the same time, this position will play an active role in identifying new opportunities for growth, developing business relationships, supporting partnerships, researching potential markets, and helping expand the Frozen Ropes network.
The ideal candidate is organized, proactive, business-minded, comfortable working across multiple areas of a company, and capable of taking a project from
idea to execution.
KEY RESPONSIBILITIES
LICENSE SUPPORT & LOCATION SUCCESS
- Serve as a primary support resource for Frozen Ropes licensed locations.
- Help licensees navigate Frozen Ropes systems, processes, programs, and operational resources.
- Assist locations with website, technology, marketing, and administrative needs.
- Help maintain and organize licensee resources, documents, templates, training materials, and operational tools.
- Support the implementation of Frozen Ropes programs, promotions, and initiatives across licensed locations.
- Help monitor follow-up items, deadlines, and outstanding requests to ensure projects move forward.
- Assist leadership in identifying challenges within licensed locations and developing solutions.
- Help improve communication and consistency between corporate leadership and licensed locations.
- Support onboarding and ongoing training for new and existing licensees.
- Assist with maintaining brand consistency and best practices across the Frozen Ropes network.
BUSINESS DEVELOPMENT
- Research and identify potential business development opportunities for Frozen Ropes.
- Build and maintain prospect lists for partnerships, licensing opportunities, facilities, organizations, schools, sports programs, and other strategic relationships.
- Assist with outreach to prospective partners and business contacts.
- Help develop relationships with organizations that can contribute to Frozen Ropes' growth.
- Research new markets and potential locations for future Frozen Ropes expansion.
- Assist leadership with evaluating new business opportunities and potential licensees.
- Support development of presentations, proposals, sales materials, and partnership opportunities.
- Track business development activity, leads, follow-ups, and opportunities through CRM and other systems.
- Help identify opportunities to increase revenue, improve programs, and expand the Frozen Ropes customer base.
- Assist with strategic projects related to company growth and expansion.
MARKETING & DIGITAL SUPPORT
- Support licensed locations with marketing initiatives and promotional campaigns.
- Assist with website updates, content management, email marketing, social media, and digital communications.
- Help develop and organize marketing resources that can be utilized across the Frozen Ropes network.
- Assist with creating presentations, flyers, sales materials, and other business-development assets.
- Research marketing opportunities, competitors, market trends, and potential customer segments.
- Help ensure marketing initiatives are organized, consistent, and aligned with Frozen Ropes brand standards.
OPERATIONS, SYSTEMS & PROJECT MANAGEMENT
- Help manage projects that span multiple departments, locations, or initiatives.
- Maintain organized systems for tracking projects, tasks, deadlines, and follow-ups.
- Work with platforms such as Excel, Google Workspace, CRM systems, website platforms, project management tools, and other business software.
- Help identify opportunities to improve internal processes and operational efficiency.
- Assist with reporting, data organization, and business analysis.
- Coordinate with internal team members, licensees, vendors, and outside partners.
- Take ownership of assigned projects and ensure they are completed accurately and on time.
- Assist leadership with special projects and strategic initiatives as needed.
TECHNOLOGY & AI
- Utilize technology to improve efficiency, communication, reporting, marketing, and business development.
- Help identify and implement software and technology solutions that can improve licensee support and business operations.
- Use AI tools to assist with research, content development, organization, analysis, and workflow improvement.
- Stay curious about emerging technologies and identify practical ways they can benefit Frozen Ropes and its licensed locations.
WHAT WE'RE LOOKING FOR
The ideal candidate will have:
- 2+ years of experience in business development, operations, account management, project management, marketing, administration, or a related field preferred.
- Strong organizational and project management skills.
- Excellent written and verbal communication skills.
- Strong proficiency with Excel and Google Workspace.
- Comfort working across multiple software platforms and learning new technology.
- Strong attention to detail and follow-through.
- Ability to manage multiple projects and priorities simultaneously.
- Strong problem-solving and critical-thinking skills.
- Comfort working with numbers, reports, spreadsheets, and business information.
- Professional communication skills when working with business owners, licensees, vendors, and partners.
- Interest in business development, entrepreneurship, sports business, and/or franchise/licensing models.
- Curiosity about AI and emerging business technologies.
- Ability to work independently while also collaborating closely with leadership.
THE RIGHT PERSON WILL BE SOMEONE WHO...
- Doesn't need to be told what needs to be done.
- Can take a broad objective and turn it into an organized plan.
- Is comfortable communicating with business owners and professional partners.
- Enjoys building relationships and identifying opportunities.
- Is naturally organized and follows through.
- Can move comfortably between spreadsheets, marketing, technology, operations, and business development.
- Looks for ways to make systems and processes better.
- Is comfortable learning new software and technology.
- Can manage both day-to-day responsibilities and longer-term projects.
- Takes ownership rather than waiting for someone else to solve a problem.
- Is interested in growing with an established sports organization.
SCHEDULE & WORK ENVIRONMENT
This is a
full-time position based in Chester, NY.
The role will primarily operate during standard business hours but requires flexibility based on business needs. Occasional evenings and weekends may be required for meetings, events, tournaments, facility operations, or other organizational initiatives.
The position is based at Frozen Ropes' Chester facility and will involve regular interaction with leadership, staff, licensed locations, vendors, business partners, and prospective partners.
COMPENSATION & OPPORTUNITY
- Starting salary: $60,000+ based on experience
- Full-time position
- Employee discounts
- Professional growth and advancement opportunities
- Direct exposure to business development, licensing, marketing, operations, and sports business
- Opportunity to work directly with leadership on meaningful growth initiatives
- Opportunity to play a key role in the continued expansion of the Frozen Ropes network
WHY FROZEN ROPES?
Frozen Ropes is an established baseball and softball organization with a growing network of locations, programs, teams, camps, clinics, and player-development initiatives.
This position offers an opportunity to work on the
business side of a sports organization while having a direct impact on its growth. The right candidate will have the opportunity to develop relationships, support business owners, build systems, identify new opportunities, and contribute to the expansion of the Frozen Ropes brand.
If you're organized, entrepreneurial, technology-minded, and excited by the opportunity to help grow a sports organization, we'd like to hear from you.