Allstate Agency Strongsville, OH (Hybrid Work Schedule Available)
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Compensation
$47,000 base salary + commission & performance bonuses
Total compensation up to $67,000 annually
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About the Role
The Partners Group Allstate Agency is a top-performing, fast-growing agency, coming off a record-breaking year. We are looking for a professional, client-focused Customer Service Representative to support our growing client base.
This role is ideal for someone who enjoys helping people, solving problems, and building long-term client relationshipswhile also identifying opportunities to better protect clients through coverage recommendations.
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What We Offer
$47K base + commission and bonus opportunities (up to $67K)
Hybrid flexibility (work from home available after training)
Ongoing training and professional development
Clear opportunity for growth within a top-performing agency
Supportive, team-oriented work environment
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Why Join Us?
Be part of a growing, high-performing agency
Build a long-term career in the insurance industry
Work in a role where service and relationships truly matter
Gain valuable experience with opportunities to advance
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Apply Now
If you take pride in your work, enjoy helping people, and want to grow your career in a stable, team-oriented environment, we encourage you to apply today.
Salary Range: $47000.00 - $67000.00 per year
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Health Insurance Stipend Available
Hybrid Work Schedule Available
Responsibilities
Serve as the first point of contact for clients(phone and in-person)
Assist with policy changes, payments, and general account support
Guide clients through the claims process with empathy and clarity
Identify coverage gaps and educate clients on additional protection options
Provide high-quality service in a fast-paced, high-call-volume environment
Support onboarding of new clients, ensuring a smooth customer experience
Maintain accurate client records and documentation
Assist the sales team with client follow-up and administrative support
Required Qualifications:
Property & Casualty License OR willingness to obtain
13 years of customer service or insurance experience
Strong communication and problem-solving skills
High attention to detail and ability to multitask
Comfortable handling a high volume of client interactions
Reliable, professional, and team-oriented
Ability to work in-office (hybrid flexibility available after training)
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Preferred Qualifications
Insurance agency or industry experience
Experience in a high-volume call environment
Strong organizational and time management skills