Soteria, a trusted leader in home health care serving Los Angeles County for over 16 years, is expanding its CalAIM Enhanced Care Management (ECM) and Behavioral Health integration programs to serve high-acuity and underserved Medi-Cal populations better. As the LCSW Case Manager Supervisor, you will provide operational oversight of care management teams, ensure compliance with DHCS and Managed Care Plan (MCP) requirements, and help build an outcomes-driven, whole-person care model that advances coordinated care within California’s evolving healthcare framework.
Best-in-Class Benefits and Culture:
Our client values the dedication and professionalism of their team members. This full-time, in-office position offers a competitive salary of $89,000-$100,000 annually, commensurate with experience, along with a supportive benefits package that reflects their commitment to employee well-being and long-term growth. Benefits include:
- Sick time provided
- Paid Time Off (PTO) available after the first year
- Comprehensive Health, dental, and vision insurance
- 401(k) plan with eligibility beginning after the first year
They are dedicated to maintaining a collaborative, growth-oriented environment where employees are encouraged to contribute to processes, decisions, and culture. Their workplace fosters connection, continual learning, and a strong sense of shared purpose.
Job Summary
We are looking for a qualified Medical Social Worker to join our team! You will play a crucial role in evaluating patients and developing individual treatment plans in collaboration with patients’ physicians.
Operating with professional expertise and deep care for patients, you are a natural problem solver and self-starter. You enjoy working in fast-paced environments that afford you the autonomy to bring your best.
Responsibilities
- Lead, supervise, and performance-manage ECM Care Managers, establishing KPIs aligned with CalAIM quality metrics, productivity standards, and outcomes-driven care delivery.
- Ensure regulatory compliance with DHCS, Medi-Cal, Managed Care Plan (MCP) contracts, HIPAA, and audit readiness through documentation review and quality assurance oversight.
- Provide clinical leadership on high-acuity cases, overseeing biopsychosocial assessments, risk stratification, crisis intervention, and individualized care plan approval.
- Build and strengthen cross-functional partnerships with hospitals, health plans, behavioral health providers, housing agencies, and community-based organizations to improve care coordination and reduce ER utilization.
- Support program development and Behavioral Health integration by optimizing workflows, identifying service gaps, developing scalable processes, and contributing to strategic growth initiatives within California’s value-based care framework.
Qualifications
- Bachelor’s or Master’s degree in Social Work, Psychology, Public Health, or related field, with a minimum of 5 years of experience in case management, care coordination, and behavioral health, including leadership of multidisciplinary teams serving high-acuity or underserved Medi-Cal populations.
- Solid working knowledge of Medi-Cal systems, complex care coordination, community resource navigation in Los Angeles County, and regulatory compliance; familiarity with CalAIM ECM policies, MCP workflows, billing, and documentation preferred.
- Clinical licensure (LCSW) required; experience partnering with Managed Care Plans and supporting program development or service line expansion preferred.
- Proficiency in EHR and case management software, data tracking, and Microsoft Office applications; solid analytical, organizational, and executive-level communication skills, with the ability to travel locally within Los Angeles County and maintain confidentiality in a fast-paced healthcare environment.