The Child First Program Director is responsible for the direction and management of all Child First program and clinical operations at PHMC. The Program Director engages in clinical reflective supervision with up to four Child First Clinical Teams (each made up of a Family Resource Partner and a Mental Health and Developmental Clinician) who are conducting Child First's home-based therapeutic intervention. The Program Director works very closely with the Child First State Clinical Director to ensure fidelity to the Child First model and optimal outcomes for families. In addition, the Clinical Supervisor serves as a liaison to community-based providers serving young children and families and to the local early childhood collaborative. This position reports to the Senior Director of Community Mental Health.
RESPONSIBILITIES:
Provide Child First group reflective supervision and case conference meetings on a weekly basis, using videotape as appropriate.
Provide weekly reflective supervision with each Clinician, Family Resource Coordinator, and Clinical Team.
Maintain an "open door" policy for staff supervision, consultation, and support, as needed.
Review progress notes, formulations, and clinical diagnoses for all children and families.
Review and sign all Child and Family Plans of Care (Treatment Plans).
Build and maintain cohesive, supportive, reflective, respectful relationships among staff.
Review all process data monthly with staff, discuss areas for improvement, and respond to clinical areas of need with specific training for staff.
Ensure the provision of clinically sound, ethically implemented interventions from the Child First teams they supervise.
Monitor and track submission of paperwork (case notes, treatment plans, discharge summaries, assessments and screening tools, etc.) and review for regulatory adherence, clinical integrity, and timeliness of submission.
Hold staff accountable to policies and practices of the program, agency, and licensing/overseeing bodies.
Assist the Program Director in the recruitment and training of new employees.
Provide direct and indirect support and supervision to staff in the field as needed.
Be available for crisis management and support for the teams supervised.
Provide on-call services as determined by the Program Director.
Staff Leadership
Fosters a strengths-based, trauma-informed, accountable, committed, and motivated environment
Establishes and holds direct reports responsible for creating a climate that attracts, retains, and motivates high performance
Ensures the caliber of diverse staff with skills appropriate to meet the needs of those served
Provides and holds staff responsible for completing staff performance evaluations as expected, provides constructive supervision for all direct reports, including ongoing performance feedback
Models PHMC's core competencies and holds staff accountable to do the same
Mentors and develops direct reports to ensure a core team focused on meeting the priorities of the program
Team Leadership
Cooperates and communicates as a multi-disciplinary staff team member through formal meetings, informal consultations, and committee participation
Models traits of a responsible team member, executing job responsibilities, open communication, good follow-through; supports team members to do the same
Demonstrates use and support of the trauma-informed model in all aspects of employment, including interactions with clients/students, family members, other employees, community members, and stakeholders
Responds promptly to the concerns and interests of the clients, parents, guardians, funding entities, and other PHMC staff
Partnerships & Collaborative Relationships
Establishes and maintains relationships with provider organizations, regulatory and licensing representatives, and referral sources, establishing effective and productive working relationships while promoting PHMC
Represents the organization before various stakeholder groups to maintain visibility
Manages regulatory and accreditation contracts
Serves on, participates in, and attends various committee meetings
Contributing to the Team
Participates in regular meetings with staff to ensure that priorities are clear, coordination is good, and communication is open; develops additional methods for ongoing effective communication
Cooperates and communicates as a multi-disciplinary staff team member through formal meetings, informal consultations, and committee participation
Models traits of a responsible team member, executing job responsibilities, open communication, good follow-through; supports team members to do the same
Responds promptly to the concerns and interests of the clients, parents, guardians, funding entities, and other PHMC staff
Trauma-Informed Behavior
Demonstrates commitment to being trauma-informed and maintaining a therapeutic environment and community that promotes safety and nonviolence as the basis for all we do with clients and staff
Demonstrates knowledge and utilization of trauma-informed practices, including emotional intelligence, effective communication, understanding of the impact of trauma on development, strengths-based and person-centered practice, resilience focus, and commitment to growth and change
Administrative Activities
Ensures compliance with all PHMC's policies and procedures, including maintaining confidentiality and acting as a mandated reporter in accordance with the law, policies, and procedures
Implements all documentation requirements; reports are complete, thorough, timely, and follow the prescribed format; ensures staff do the same
Performs other duties as assigned
SKILLS:
Ability to utilize and facilitate a collaborative, team-oriented approach
Knowledge and understanding of early childhood development, CASSP Principles, social/ecological theory and application, family systems theory and application, cognitive-behavioral theory and clinical application, and child and family development
Crisis intervention and management
Knowledge of current DSM
Basic knowledge/understanding of common psychotropic medications
Experience working with and supervising diverse populations
Ability to effectively communicate verbally and in writing to diverse audiences and in diverse venues
Ability to hire and develop a caliber staff capable of providing high-quality services, accountable to job responsibilities, and motivated to achieve high performance
Strong computer skills in all Microsoft Office applications, including data management skills
Project management skills and the ability to resolve complex problems and issues, implement program policy and procedures, and manage time effectively
EDUCATION:
Must be licensed in Pennsylvania as a Clinical Social Worker (LCSW), Marriage and Family Therapist (LMFT), Professional Counselor (LPC), or Psychologist
Master's degree in social work, psychology, counseling, marriage and family therapy, or another human services field required
EXPERIENCE:
Minimum of two years of experience providing clinical supervision in child welfare, mental health, or prevention programs required
Experience in direct application and supervision of family therapy, cognitive behavioral therapy, behavior modification, family systems, and clinical case management
COMPENSATION:
PHMC Salary Grade 20
Competitive salary based on experience
Excellent benefits package
PHMC is an Equal Opportunity and E-Verify Employer.
Numbers & Facts
Location
Philadelphia, PA
Skills
Case Managementunmatched
Child Developmentunmatched
Child Protection/Welfareunmatched
Clinical Information Systemsunmatched
Communication Skillsunmatched
Community Healthunmatched
Community Providersunmatched
Computer Skillsunmatched
Crisis Managementunmatched
Cross-Functionalunmatched
Customer Relationsunmatched
Data Managementunmatched
Data Processingunmatched
Documentationunmatched
Employee Relationsunmatched
Family Social Workunmatched
Follow Throughunmatched
Fundingunmatched
Identify Issuesunmatched
Journalismunmatched
Legalunmatched
Licensed Clinical Social Worker (LCSW)unmatched
Licensed Marriage and Family Therapist (LMFT)unmatched
Licensingunmatched
Maintain Complianceunmatched
Management Consultingunmatched
Medicationsunmatched
Mentoringunmatched
Microsoft Officeunmatched
On Callunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Reviewsunmatched
Policy Implementationunmatched
Problem Solving Skillsunmatched
Procedure Implementationunmatched
Project/Program Managementunmatched
Psychiatry and Mental Healthunmatched
Psychologyunmatched
Regulationsunmatched
Social Workunmatched
Staff Policiesunmatched
Staff Trainingunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Time Managementunmatched
Treatment Planunmatched
Writing Skillsunmatched
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