Licensed Customer Service Agent

John Tunnell

  • Lake Geneva, Wisconsin
  • 7 days ago
  • $50,000–$75,000 Per Year
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Skills

  • Communication Skillsunmatched
  • Community Relationsunmatched
  • Computer Skillsunmatched
  • Computer Softwareunmatched
  • Computer Systemsunmatched
  • Customer Experienceunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Health Insuranceunmatched
  • High School Diplomaunmatched
  • Industry/Trade Analysisunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Multitaskingunmatched
  • Problem Solving Skillsunmatched
  • Record Keepingunmatched
  • Regulationsunmatched
  • Resolve Customer Issuesunmatched
  • Salesunmatched
  • Team Playerunmatched
  • Training/Teachingunmatched
  • Vision Planunmatched

Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
About the Role:
Join our dynamic team at Allstate Insurance Agency - Tunnell Agency s a Licensed Customer Service Agent! In this role, you'll provide exceptional service to our clients, helping them navigate their insurance needs while contributing to a supportive and thriving work environment.
Responsibilities:
  • Assist clients with policy inquiries and coverage options.
  • Process policy changes, renewals, and claims efficiently.
  • Provide accurate quotes and information to potential customers.
  • Educate clients on insurance products and services.
  • Maintain client records and documentation with attention to detail.
  • Resolve customer issues and concerns with a positive attitude.
  • Collaborate with team members to enhance customer experience.
  • Stay updated on industry trends and regulations.
Requirements:
  • Must hold a valid Wisconsin insurance license.
  • Previous experience in customer service with Allstate preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Detail-oriented with excellent problem-solving abilities.
  • Proficient in using computer systems and software.
  • Positive attitude and a passion for helping others.
  • High school diploma or equivalent; further education is a plus.
About Us:
The Tunnell Allstate Insurance Agency has been serving the Lake Geneva community for over a decade. Our commitment to customer satisfaction and personalized service has earned us a loyal client base and a reputation for excellence. Employees enjoy a collaborative culture that values growth, development, and work-life balance.
Compensation: $50,000.00 - $75,000.00 per year

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

Numbers & Facts

LocationLake Geneva, Wisconsin
Salary$50,000–$75,000 Per Year

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