Communication Skills, Computer Skills, Computer Software, Computer Systems, Customer Experience, Customer Satisfaction, Customer Support/Service, Customer Training, Dental Insurance, Detail Oriented, Documentation, Health Insurance, High School Diploma, Industry/Trade Analysis, Insurance, Interpersonal Skills, Multitasking, Problem Solving Skills, Record Keeping, Regulations, Resolve Customer Issues, Training/Teaching, Vision Plan
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
About the Role:
Join our dynamic team at Allstate Insurance Agency - Tunnell Agency s a Licensed Customer Service Agent! In this role, you'll provide exceptional service to our clients, helping them navigate their insurance needs while contributing to a supportive and thriving work environment.
Responsibilities:
- Assist clients with policy inquiries and coverage options.
- Process policy changes, renewals, and claims efficiently.
- Provide accurate quotes and information to potential customers.
- Educate clients on insurance products and services.
- Maintain client records and documentation with attention to detail.
- Resolve customer issues and concerns with a positive attitude.
- Collaborate with team members to enhance customer experience.
- Stay updated on industry trends and regulations.
Requirements:
- Must hold a valid Wisconsin insurance license.
- Previous experience in customer service with Allstate preferred.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Detail-oriented with excellent problem-solving abilities.
- Proficient in using computer systems and software.
- Positive attitude and a passion for helping others.
- High school diploma or equivalent; further education is a plus.
About Us:
The Tunnell Allstate Insurance Agency has been serving the Lake Geneva community for over a decade. Our commitment to customer satisfaction and personalized service has earned us a loyal client base and a reputation for excellence. Employees enjoy a collaborative culture that values growth, development, and work-life balance.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.
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Allstate Insurance Agency - John Tunnell