Are you a detail-oriented, hard-working professional with a passion for customer service? Sheila R Kamps Insurance Agency Inc., a well-established insurance agency with over 20 years of excellence, is looking for a Customer Service Representative to join our dedicated team. We pride ourselves on providing service that exceeds our customers expectations and are seeking an individual who shares our commitment to excellence.
Why Join Us?
Opportunities for performance-based bonus as the agency grows
A positive and professional work environment
Opportunity for career advancement within a thriving agency
If you are a dedicated professional looking to grow within a well-established insurance agency, we would love to hear from you! Apply today and become part of a team that values integrity, excellence, and outstanding customer service.
Salary Range: $17.50 - $20.00 per hour
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Retirement Plan
Responsibilities
Job Responsibilities:
Answer incoming calls and assist clients with their insurance needs
Service existing insurance policies, including processing changes, renewals, and inquiries
Provide accurate quotes for new policies and assist potential clients in selecting the right coverage
Deliver exceptional customer service with a focus on professionalism, accuracy, and efficiency
Maintain accurate records and documentation to ensure compliance with industry regulations
Collaborate with team members to support agency goals and growth
Requirements
Qualifications:
Valid California Insurance License (Property & Casualty) required or a willingness to obtain one
Prior experience in customer service, preferably in the insurance industry
Strong attention to detail and excellent organizational skills
Ability to multi-task and work efficiently in a fast-paced environment
Strong communication and problem-solving skills
Proficiency in computer systems and insurance-related software is a plus
Numbers & Facts
Location
FRESNO, CA
Salary
$17.50–$20 Per Hour
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Computer Systemsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Insuranceunmatched
Maintain Complianceunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Property and Casualty Insuranceunmatched
Record Keepingunmatched
Regulatory Complianceunmatched
Retirement Planunmatched
Telephone Skillsunmatched
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