Auto Insurance, Automotive Repair and Maintenance, Billing, Cross-Selling, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Disability Insurance, English Language, Insurance, Multilingual, Multitasking, Organizational Skills, Problem Solving Skills, Property Insurance, Reimbursement, Retirement Plan, Revenue Growth, Sales, Service Delivery, Spanish Language, Team Player
Join a growing insurance agency in Paramus, NJ, where youll play a key role in servicing and retaining clients while contributing to sales growth. We are seeking a Licensed Customer Service Representative (P&C) with personal lines experience who thrives in a client-focused environment and is motivated to deliver exceptional service and results.
Compensation
- Base salary of $55,000
- Retention commission: $2,000 $10,000+
- New business commission: $4,000 $10,000+
Location & Schedule
- On-site role based in Paramus, NJ
- Standard business hours
Why Join Us?
- Be part of a rapidly growing organization in the insurance industry
- Opportunity to expand your skills in both service and sales
- Collaborative and supportive team environment
- Direct impact on client satisfaction, retention, and agency success
Salary Range: $55000.00 per year
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Gym Reimbursement
Employee Referral Bonus
Responsibilities
- Service and maintain existing homeowners and auto insurance policies
- Assist clients with policy changes, renewals, billing inquiries, and coverage questions
- Provide outstanding customer service to support client retention
- Identify opportunities to cross-sell and sell new home and auto policies
- Work directly with carriers to ensure efficient policy servicing and issue resolution
- Build and maintain strong client relationships through consistent communication
- Support retention efforts and contribute to overall agency growth
Requirements
- Active New Jersey Property & Casualty License
- Minimum 1 year of personal lines insurance experience
- Experience servicing home and auto policies
- Bilingual in English and Spanish (required)
- Strong customer service and relationship-building skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills