Brokerage, Communication Skills, Continuous Improvement, Corporate Policies, Detail Oriented, Documentation, Environmental Protection Agency (EPA), FDA Requirements, Freight Forwarding, Government, High-Throughput Screening (HTS), Import/Export Compliance, Licensing, Maintain Compliance, Organizational Skills, Problem Solving Skills, Process Management, Record Keeping, Regulations, Regulatory Compliance, Software Administration, Startup, Team Lead/Manager, Time Management, United States Customs, United States Department of Agriculture (USDA), Warehousing
We are seeking a proactive and experienced Licensed Customs Broker to lead the establishment of our new office in Charlotte, NC. This role is ideal for a dynamic professional with a startup mentality, ready to build operations from the ground up—including obtaining the necessary company licensing and setting up compliant processes.
Key Responsibilities
Office Establishment & Licensing:
- Lead the setup of the Charlotte office, ensuring all local and federal requirements are met
- Obtain and maintain the necessary company licenses to operate as a customs brokerage
Customs Compliance & Operations:
- Manage customs clearance processes for imports and exports, ensuring compliance with all applicable laws and regulations
- File entries and process customs documentation accurately and timely
- Communicate with CBP and other government agencies as needed
- Advise clients on customs compliance and tariff classifications
- Stay updated on changes in customs regulations and policies
- Coordinate with freight forwarders, carriers, and warehouse teams
- Maintain records per customs requirements and company policies
- Maintain internal customs software and integration to Customs
Team Leadership & Development:
- Recruit, train, and manage a team of customs professionals as the office grows
- Foster a culture of compliance, efficiency, and continuous improvement
Requirements
Qualifications
- Active U.S. Customs Broker License (required)
- 3+ years of customs brokerage or import/export compliance experience
- Strong knowledge of HTS classification, valuation, and PGA regulations (FDA, USDA, EPA, etc.)
- Excellent communication and problem-solving skills
- Experience with ACE and customs software systems (preferred)
- Highly organized and detail-oriented
- Proven ability to work independently and in a startup environment
Preferred Attributes
- Experience in establishing new offices or departments
- Familiarity with obtaining company licenses for customs brokerage operations
- Ability to navigate and implement processes in a startup setting
Benefits
Compensation & Benefits
- Standard medical, dental, and vision coverage
- 401(k) plan with company match
- Paid time off and company holidays
- Career development opportunities