Licensed Healthcare Insurance Agent

Licensed Healthcare Agent (LHA) makes a difference in people’s lives by facilitating insurance sales presentations, conversations and discussions over an omni-channel platform. In this role you will connect with prospects through various communication channels, including but not limited to inbound and outbound phone calls, web chat, text and email to deliver consumer specific details explaining the features and benefits of the products and enroll new members into a product that best fits their needs. LHA is also responsible for assisting existing members in understanding current benefits and addressing relevant questions regarding their healthcare plan. As an LHA, you will play a critical role in Bright’s success as a front-line representative of the organization, working on a team to drive overall membership enrollment and satisfaction.ROLE RESPONSIBILITIESLicensed Healthcare Agent (LHA) job description is intended to point out major responsibilities within the role, but it is not limited to these items.• Conduct omni-channel sales discussions for IFPs (individual family plans) and enroll eligible prospects using the prospectscommunication channel of choice• Follow-up on leads by calling prospects and scheduling tele sales appointments• Follow-up with existing members to ensure their understanding and satisfaction with coverage• Understand all elements of product portfolio and associated eligibility guidelines for variouselection periods• Maintain solid working knowledge of competitor products in the market and how to sell againsteach• Learn and deeply understand the products and services offered through Bright Health Plan,including available products, networks, competitors, historic performance, past and upcomingchanges to the market, market nuances (cultural and ethnic make-up, neighborhoods, carepartners and providers), prior and future disruptions, key agencies and producers, marketshare, etc.Experience/Requirements:- Two + years of selling health insurance (client will consider someone with one year experience)- LHA license for state of AZ- Excellent communication skillsLICENSURES AND CERTIFICATIONS• An active, unrestricted Accident, Health and Life license in the state of Arizona is required