Communication Skills, Cross-Selling, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer Training, Develop and Maintain Customers, Establish Priorities, Insurance, Insurance Sales, Multitasking, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Sales Management, Top Sales Rep, Up-Selling, Vision Plan, Writing Skills
Welcome to Redding & Associates, LLC - American Family Ins, a dedicated agency right here in Cincinnati, Ohio, focused on providing peace of mind to our community. We believe that insurance is more than just a policy; it's a promise of support when life throws curveballs. Our team is built on trust, empathy, and a genuine commitment to serving our clients' needs. As a Licensed Insurance Account Manager, you'll be at the heart of our client interactions, acting as their go-to person for all things insurance. You'll get to know our clients, understand their evolving needs, and ensure they have the right coverage to protect what matters most. If you're looking for a role where you can make a real difference, build lasting relationships, and grow within a supportive agency environment, we encourage you to explore this opportunity with us.
Base salary of $30,000 to $40,000 based on experience plus personal production numbers. First year commissions generally around $20,000 & top performers in our agency make $40,000 in additional commission. Bonuses are rewarded based on success of the agency.
Salary Range: $60000.00 - $80000.00 per year
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Career Growth Opportunities
Paid Time Off (PTO)
Health Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Bonus Opportunities
Uncapped Commission
Responsibilities
- Serve as the primary point of contact for policyholder inquiries, providing prompt and accurate assistance.
- Manage and maintain client accounts, ensuring all information is up-to-date and accurate.
- Assist policyholders with policy changes, endorsements, and claims inquiries.
- Educate clients on their coverage and recommend appropriate policy adjustments as needed.
- Process renewals and endorsements efficiently.
- Build strong relationships with clients, fostering loyalty and satisfaction.
- Proactively identify opportunities for cross-selling and up-selling to existing clients.
- Responsible for driving some new business through internet leads.
Requirements
- Valid Ohio P&C Insurance License Required.
- Previous experience in customer service, preferably within the insurance industry.
- Excellent communication skills, both written and verbal.
- Demonstrated ability to manage multiple tasks and prioritize effectively.
- Proficiency with customer relationship management (CRM) software and standard office applications.
- A genuine desire to help people and solve problems.
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Redding & Associates, LLC - American Family Ins