Licensed Insurance Customer Service Farmers Insurance

Join a team that cares about our customers and you! Cheryl Hart-Munoz in Murrieta, California, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Salary Range: $50000.00 - $70000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Health Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Paid Time Off (PTO)

Evenings Off

Hands on Training

Work Life balance

Paid holidays

Weekly team meeting

Team building events

Appreciation lunches

Mentorship with established agent and team

Training software

District training available

Business casual attire

Collaborative environment

#1 producing agency in District

Bonus opportunities monthly, quarterly & annually

Several shifts available

Hybrid available after in house training or with experience

Responsibilities

• Process customer policy change requests.
• Complete Evidence of Insurance requests.
• Document each customer contact in eAgent.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Return all phone messages promptly.

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Must have ability to multi-task.
• Professional phone etiquette.