Licensed Massage Therapist

SPA LAVENDER LLC

Solon, OH

JOB DETAILS
SKILLS
Anatomy, Calendar Management, Cleanroom, Communication Skills, Customer Relations, Customer Support/Service, Documentation, Massage Therapy, Operational Support, Operations, Organizational Skills, Physical Demands, Professional Services, Retail, Spa Services, Team Player, Time Management, Training/Teaching
LOCATION
Solon, OH
POSTED
17 days ago
Benefits:
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Training & development

Position Overview
Spa Lavender is seeking a professional, reliable, and guest-focused Licensed Massage Therapist to join our growing team. We are looking for therapists who are passionate about wellness, committed to providing exceptional guest experiences, and motivated to build long-term client relationships in a luxury spa environment.


The ideal candidate combines strong technical skills with professionalism, consistency, and a warm bedside manner. Therapists at Spa Lavender are expected to deliver high-quality services while contributing positively to team culture and overall spa success.



Key Responsibilities


Guest Experience & Service Excellence


  • Provide professional massage services tailored to each guest’s needs and preferences.
  • Perform thorough consultations and recommend appropriate treatments and enhancements.
  • Create a calm, relaxing, and welcoming environment for every guest.
  • Maintain high standards of professionalism, guest care, and confidentiality.
  • Build strong client relationships to encourage retention and repeat bookings.
  • Arrive prepared and on time for all scheduled appointments.

Treatment & Service Responsibilities


  • Perform massage services including relaxation, therapeutic, deep tissue, hot stone, prenatal, and other spa modalities offered by Spa Lavender.
  • Maintain accurate and timely treatment notes and client documentation.
  • Recommend service upgrades, enhancements, memberships, and wellness plans when appropriate.
  • Follow all sanitation, hygiene, safety, and infection-control protocols.
  • Ensure treatment rooms remain clean, organized, and properly stocked throughout shifts.

Team & Operational Support


  • Communicate professionally and respectfully with front desk staff, therapists, estheticians, and management.
  • Assist in maintaining smooth daily operations and guest flow.
  • Participate in team meetings, trainings, and continuing education opportunities.
  • Support spa promotions, events, and membership initiatives when needed.
  • Follow company policies regarding attendance, scheduling, professionalism, and workplace conduct.

Qualifications


  • Current Ohio Massage Therapy License in good standing required.
  • Previous spa or clinical massage experience preferred, but not required for the right candidate.
  • Strong knowledge of anatomy, body mechanics, and massage techniques.
  • Excellent communication and customer service skills.
  • Ability to customize treatments based on guest needs and comfort levels.
  • Professional, dependable, and team-oriented mindset.
  • Ability to maintain composure and professionalism in a fast-paced environment.
  • Evening and weekend availability preferred.

Physical Requirements


  • Ability to stand for extended periods and perform repetitive massage movements.
  • Ability to lift, bend, stretch, and move throughout the workday.
  • Strong physical stamina and proper body mechanics required.

Professional Expectations


  • Maintain professional appearance and hygiene standards at all times.
  • Uphold Spa Lavender’s standards for guest care, professionalism, and workplace culture.
  • Demonstrate reliability, punctuality, and accountability.
  • Maintain a positive attitude and collaborative team approach.

Compensation & Benefits


  • Competitive compensation structure.
  • Employee discounts on spa services and retail products.
  • Flexible scheduling opportunities.
  • Supportive and team-oriented work environment.
  • Ongoing education and training opportunities.
  • Opportunity to build and grow a loyal clientele within an established spa.


About the Company

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SPA LAVENDER LLC