Licensed Master Social Worker (LMSW) – Nursing Home Surveyor / Complaint
Investigator – Syracuse, NY
Location: Syracuse, NY (travel position) Employment Type: Full-time Pay: $39/hour (premium pay for holidays and overtime)
Position Overview:
Based in Syracuse, NY, the Nursing Home Surveyor / Complaint Investigator assists with surveillance and investigation activities for nursing homes (long-term care), mandated to evaluate facility performance and monitor the quality of care and services provided. As a member of an interdisciplinary survey/investigation team, you'll review allegations of abuse and neglect; perform surveillance activities at nursing homes, Transitional Care Units (TCUs), and Adult Day Health Care Programs (ADHCP) to determine compliance with participation requirements; prepare written reports of investigative findings and Statements of Deficiencies (SOD) within required time frames using Principles of Documentation; participate in emergency surveys at Skilled Nursing Facilities (SNFs); and participate in state monitoring during Immediate Jeopardy situations, among other duties.
Why You'll Love Working Here:
Competitive pay of $39/hour, with premium pay for holidays and overtime.
5 sick days (40 hours), per the NYS Paid Sick Leave Act.
Health insurance (subject to plan eligibility).
Full-time position with on-site travel.
Specialized, high-level experience in healthcare regulation, compliance, and investigation.
Meaningful work directly protecting vulnerable residents and improving quality of care in long-term care settings.
Qualifications:
Master's degree in Social Work (MSW) from an accredited program.
Current New York State Licensed Master Social Worker (LMSW) license.
Minimum 2 years of clinical experience in a medical facility, preferably a nursing home (required).
2 years of experience performing nursing home surveillance activities (preferred).
Strong interpersonal skills, with the ability to facilitate positive outcomes in adverse or controversial situations.
Excellent written and verbal communication, able to relate effectively to providers, physicians, senior medical and administrative personnel, and residents/patients.
Superior investigative and analytical skills, with proficiency conducting interviews with facility staff, residents, and families.
Ability to work independently with minimal supervision and within a team.
Strong computer skills with the ability to learn new programs.
Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment (required).
Ability to travel to on-site locations.
Additional Requirements:
Flexibility with scheduling, as the state determines the work schedule.
Availability to work weekends, holidays, and evening shifts on a rotating basis, as needed.
This is a travel position.
Key Responsibilities:
Participate in surveys or complaint investigations, including allegations of abuse and neglect, and perform surveillance activities at nursing homes to determine compliance with federal and state regulations.
Produce written documentation and draft Statements of Deficiencies (SOD) within required time frames, using Principles of Documentation.
Assess compliance with the Plan of Correction within the required time frame.
Complete data entry in federal and state reporting databases as required.
Participate in state monitoring during Immediate Jeopardy situations.
Attend meetings as required.
Testify in administrative hearings as needed.
Adhere to DOH work schedules and to DOH and IPRO policies and procedures.
Travel to on-site locations according to the work schedule.
Numbers & Facts
Location
Syracuse, New York
Salary
$39
Skills
Analysis Skillsunmatched
Childcareunmatched
Clinical Medicineunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Data Entryunmatched
Documentationunmatched
Federal Laws and Regulationsunmatched
Health Insuranceunmatched
Healthcareunmatched
Interpersonal Skillsunmatched
Interviewing Skillsunmatched
Investigative Reportsunmatched
Long-Term Careunmatched
Nursing Homeunmatched
Performance Analysisunmatched
Presentation/Verbal Skillsunmatched
QoS (Quality of Service)unmatched
Quality Managementunmatched
Quality Monitoringunmatched
Quality of Careunmatched
Regulatory Complianceunmatched
Reporting Skillsunmatched
Social Workunmatched
State Laws and Regulationsunmatched
Surveillanceunmatched
Team Lead/Managerunmatched
Transitional Careunmatched
Willing to Travelunmatched
Writing Skillsunmatched
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