Licensed Practical Nurse

Licensed Practical Nurse at UnitedHealth Group

@Model.JobTitle

@ Requisition Number @ @if (Model.JobDetailsJobTypeId != JobDetailsIdType.None) {

@Model.JobDetailsJobLabelId.TrimEnd(':'): @Model.JobDetailsSelectedId

}

@ Job Category @ @if (Model.Job?.Categories != null) {

Job category: @Html.JobCategory(Model.Job.Categories)

}

@ Primary Location @ @if (Model.Job?.Locations != null && Model.Job.Locations.Any()) {

Primary location: @Html.JobFormattedLocation(Model.Job.Locations.Take(1).ToList())

}

@ Additional Locations @ @if (additionalLocations != null && additionalLocations.Any()) {

Additional locations: @string.Join(" | ", additionalLocations)

}

@ Date Posted @ @if (Model.JobDetailsJobDateFormat != JobDateFormat.NoDate) {

@Model.JobDetailsJobDatePosting.TrimEnd(':'): @(Model.JobDetailsSelectedDate .ToLocalTime() .ToString(Model.DisplayJobDateFormat))

}

@ Overtime Status @ @if (!string.IsNullOrWhiteSpace(overtimeStatus)) {

Overtime status: @overtimeStatus

}

@ Travel @ @if (!string.IsNullOrWhiteSpace(Model.Job.Travel)) {

Travel: @Model.Job.Travel

}

}","FormTypeId":null,"UrlLanguageCode":null,"PreviewType":0,"DateCreated":"2026-03-13T13:45:42.6045354","DateUpdated":"2026-03-26T16:05:02.1528153"}, "site");

Licensed Practical Nurse

Requisition number: 2365351 Job category: Nursing Primary location: Houghton, MI Date posted: 05/18/2026 Overtime status: Non-exempt Travel: No

Share this job

• Facebook
• X
• LinkedIn
• Email

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Training classes start soon - apply today!

Turn on the news on any night of the week and you"re likely to hear about the changes that are sweeping through our health care system. It"s dramatic. It"s positive. And it"s being led by companies like UnitedHealthcare, part of the UnitedHealth Group family of businesses. Now, you can take advantage of some of the best training and tools in the world to help serve our members by interfacing and solving issues with their health care providers. As part of our Provider Services group, the quality of support you deliver will directly translate into better care for their patients This is no small opportunity. This is where you can bring your compassion for others while building your career.

Primary Responsibilities:

• Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits)
• Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller
• Deliver information and answer questions in a positive manner to facilitate solid relationships with providers and their staff
• Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

This role is equally challenging and rewarding. You"ll interact with providers with the intent to develop a relationship with them. Within a high volume setting, you"ll need to develop knowledge of our various products and multiple levels of benefits within each product in order to best assist our providers/customers.

Required Qualifications:

• High school diploma, GED or equivalent work experience
• Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
• Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner
• Skilled in problem solving to quickly assess current state and formulate recommendations

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a drug-free workplace. 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.

Apply Internal apply

Bookmark job

Benefits

Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.

Life

Resources and support to focus on what matters most to you, in every facet of your life.

Emotional

Education, tools and resources to help you reduce and manage stress, build resilience and more.

Physical

Health plans and other coverage to support wellness for you and your loved ones.

Financial

Benefits for today and to help you plan for the future, including your retirement.

Learn more

• Learn more

• Learn more

• Learn more

• Discover our family of businesses See how we're structured to help build a modern, high-performing health system.

Learn more

• Explore our hiring process Learn what to expect when you pursue an opportunity with us.

Learn more

• Benefits that support your well-being Explore opportunities from coast to coast.

Learn more

• Learn more

• Learn more

• Learn more

• Lorem Ipsum Lorem Ipsum is simply dummy text of the printing

Learn more

• Lorem Ipsum Lorem Ipsum is simply dummy text of the printing

Learn more

• Lorem Ipsum Lorem Ipsum is simply dummy text of the printing

Learn more

• How we're transforming care Find out how we're making care smarter and more personalized.

Learn more

• Committed to sustainability Take a look at all the ways we're working for a healthier, more sustainable future.

Learn more

• One team improving health care Here's how we're making the health system more connected and easier to navigate.

Learn more

• Learn more

Load more

Connect with us

• Facebook
• Instagram
• YouTube
• LinkedIn

Do not sell or share my personal information Social responsibility Fraudulent activity Cookie management Site map

Privacy Policy Family & Medical Leave Act (PDF) Equal Employment Law Poster (PDF) SMS Terms & Conditions (PDF) Employee Polygraph Protection Act (PDF) E-Verify Participation Poster (PDF) Pay Transparency Nondiscrimination Provision (PDF) Immigrant and Employee Right to Work Poster (PDF) Health Plan Notices (PDF) County of LA Fair Chance Ordinance (PDF)

2026 UnitedHealth Group. All rights reserved.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

×

Fraudulent Activity Notice

We have received recent reports of fraudulent LinkedIn messages and emails alleging or claiming to be sent from UnitedHealth Group, UnitedHealthcare, or Optum Executives.

The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. These counterfeit-check cashing schemes exist and use a variety of deceptions to get people to cash these fraudulent checks.

UnitedHealth Group will never request you to pay a vendor or pay a fee of any sort to explore employment opportunities with our company.

If you wish to verify the legitimacy of any email alleging or claiming to have been sent by or on behalf of UnitedHealth Group Executives or Recruiters, please call 1-800-561-0861 between 7 a.m. and 7 p.m. CT, Monday - Friday, for assistance.

×

Our Commitment to Communities

At UnitedHealth Group, we are committed to giving back to the communities where we live and work, across the nation and around the world. Through charitable contributions and volunteering, our people are deeply and personally involved in building healthier communities.

Learn how we are giving back to our communities