Supports Express Care by providing quality, individualized care according to established standards.
Responsibilities:
General Clinical Practice
Utilizes accepted processes of care in interactions with all patients, to include: documenting symptoms and vital signs, and responses to interventions, reporting progress to providers.
Collects assessment data and reports to provider or RN, per practice protocol.
Demonstrates the skills necessary to provide age-appropriate care to the populations served.
Adheres to the practice standards and procedures of the Practice in the administration of medications and patient care activities, per practice protocol.
Documents care provided using Practice Group standards to include: filing lab results and reporting untoward results to Physician/Practitioner
Provides education to patient and families based on assessment of learning needs
Assists Physician/Practitioner with procedures as requested and performs simple lab tests in the office
Creates and maintains the patient care environment to include: meeting all safety standards, maintaining cleanliness and inventory of supplies and sterility/cleanliness of equipment.
Documents care and progress
Completes appropriate charging documentation, per practice protocol.
Shares responsibility for prescription line, to include calling in refills, per hospital protocol
Medical Assistants (MAs) may administer B12 injections, plant PPD tests and administer immunizations as directed by provider.
Triage and Nurse visits RNs ONLY
Triages phone call from patients to include: assessment of symptoms, analyzing urgency of needs, advising simple treatments or referring them for immediate care in the Emergency Room or Physician’s office
Conducts Nurse-Only visits as requested by physician.
Only RNs/LPNs will administer medications and injections (see above exception for MAs).
Qualifications:
MAs / CMAs/RMAs - Certification/registration or successful completion of Clinical and/or Pharmacology coursework is required.