Licensing Coordinator - Office Of Communications and Marketing - UTK

The Office of Communications and Marketing at the University of Tennessee, Knoxville, seeks applications for the position of licensing coordinator on the Trademark & Licensing team. This position supports the university''s trademark licensing program by reviewing branded product requests, managing approvals, assisting campus partners, and ensuring compliance with university brand standards.

The Licensing Coordinator supports the Office of Brand Partnerships and Licensing by serving as a key resource for university trademark licensing and brand management. This position works closely with campus departments, student organizations, licensees, and external partners to facilitate the approval of branded products, ensure compliance with university licensing standards, and promote proper use of the university''s trademarks. The Licensing Coordinator also provides outstanding customer service while helping protect and strengthen the university''s brand.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

Required Qualifications:

• Education: Bachelor's degree in Business, Marketing, Graphic Design, Sport Management, or a related field

• Experience: At least two years of professional experience in a university trademark licensing program, retail operation, and/or athletic program environment

• Knowledge, Skills, & Abilities:

• Exceptional customer service and interpersonal skills

• Excellent written and verbal communication skills

• Knowledge of graphic arts, brand management, and trademark or intellectual property principles

• Ability to interpret and consistently apply university policies and brand standards

• Ability to evaluate non-routine requests and exercise sound independent judgment

• Ability to build collaborative relationships with internal and external stakeholders

• Ability to quickly learn and effectively use technology systems

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Work Location

• Knoxville, TN

• This is an onsite position with some hybrid work schedule flexibility

Compensation and Benefits

• UT market range: MR11

• Find more information on the UT Market Range structure here

The university offers a highly competitive benefits package that includes health insurance and retirement plans through the State of Tennessee, generous annual and sick leave accruals, longevity pay, tuition waivers and discounts, and more.

• Find more information on UT Benefits here

Application Instructions

For full consideration, applicants must apply electronically and submit:

• Resume

• Cover Letter

About The College/Department/Division

The Office of Communications and Marketing is dedicated to advancing the university's reputation. Staff members support the institution's mission and goals, promote its successes and achievements, inform and engage its stakeholders, and ensure the integrity of its brand. We craft audience-focused communications based on data, best-practices, and emerging trends.

The division comprises several cross-functional teams, employing professionals with expertise in design, development, video production, content strategy, feature writing, editing, marketing, media relations, internal communication, and special events.

• Review and approve internal requests for university-branded promotional products through the licensing management system

• Manage artwork approvals, providing feedback to ensure compliance with university branding and licensing requirements

• Generate and review licensing sales and royalty reports

• Collaborate with licensing leadership, athletics, and licensed vendors to resolve issues and improve the licensing experience

• Serve as a subject matter expert on university trademark and licensing standards by providing guidance to campus departments, student organizations, and external partners

• Respond to licensing inquiries and assist customers in identifying approved vendors for branded merchandise

• Manage the Community Connect Crafter Program, including reviewing and processing local crafter agreements

• Serve as the primary contact for general licensing inquiries received by phone and email

• Draft and distribute one-time licensing agreements, memorial requests, cake requests, and related licensing documentation

• Monitor local retail for potential trademark infringement in collaboration with the licensing team

• Manage the @Vol_Gear social media accounts to promote licensed retailers and university-branded merchandise

• Review and approve internal requests for university-branded promotional products through the licensing management system

• Manage artwork approvals, providing feedback to ensure compliance with university branding and licensing requirements

• Generate and review licensing sales and royalty reports

• Collaborate with licensing leadership, athletics, and licensed vendors to resolve issues and improve the licensing experience

• Serve as a subject matter expert on university trademark and licensing standards by providing guidance to campus departments, student organizations, and external partners

• Respond to licensing inquiries and assist customers in identifying approved vendors for branded merchandise

• Manage the Community Connect Crafter Program, including reviewing and processing local crafter agreements

• Serve as the primary contact for general licensing inquiries received by phone and email

• Draft and distribute one-time licensing agreements, memorial requests, cake requests, and related licensing documentation

• Monitor local retail for potential trademark infringement in collaboration with the licensing team

• Manage the @Vol_Gear social media accounts to promote licensed retailers and university-branded merchandise