LIDDA Connect Administrator

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Functional Title: LIDDA Connect Administrator

Job Title: Program Specialist VI

Agency: Health & Human Services Comm

Department: IDD - Leadership

Posting Number: 20878

Closing Date: 03/03/2027

Posting Audience: Internal and External

Occupational Category: Computer and Mathematical

Salary Range: $3,000.00 - $4,000.00

Pay Frequency: Monthly

Salary Group: TEXAS-B-23

Shift: Day

Additional Shift: Days (First)

Telework: Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Part time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations:

MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS

The Texas Health and Human Services Commission (HHSC) Community Services (CS) division is seeking a highly qualified candidate for a part-time position of Program Specialist VI. This position reports directly to the Senior Advisor of IDD Services and PASRR. It involves senior-level computer systems and database analysis work to support 39 Local Intellectual and Developmental Disability Authorities (LIDDAs).

The Program Specialist VI performs advanced systems analysis, including planning, designing, configuring, automating, and deploying new or enhanced systems to meet the needs of IDD Services and PASRR. Work involves analyzing user requirements, resolving access issues, automating manual processes, improving existing systems, providing technical guidance, and ensuring the ongoing optimization of data systems. This position collaborates with LIDDAs, Managed Care Organizations (MCOs), and internal stakeholders to ensure system integration and compliance.

The Program Specialist VI evaluates and implements data management tools, develops and maintains technical documentation, and prepares flowcharts, diagrams, and reports to guide analysis and decision-making. The program specialist consults with agency leadership on technology strategies and emerging applications and may recommend system modifications or policy updates to improve business processes.

The Program Specialist VI works under minimal supervision, exercising initiative and independent judgment. The position may train other staff, ensuring adherence to established standards and promoting technical excellence.

Essential Job Functions (EJFs):

System Maintenance and User Support (50%) - Supports the daily operations and assumes responsibility for ongoing system maintenance for the LIDDA Connect, a SharePoint site used to interface with 39 LIDDAs. Duties include managing user permissions for all users, addressing technical issues with HHSC partners, documenting processes and commons tasks, and uploading approved content to the site.

Communication and Training (25%) - Primary liaison between HHSC and LIDDA contractors regarding LIDDA Connect. This includes responding to status requests from LIDDAs and MCOs, communicating with HHSC IT and coordinating resolutions, and initiating quality assurance reviews of user lists. Provides ongoing training to internal staff on LIDDA Connect, specifically adding users to program folders and resolving common technical issues. The position may develop training materials or update current documents. Develops technical reports, charts, and presentations-including data analysis and reporting-for both technical and non-technical audiences, including internal business units, external partners, and contracted providers.

Analyzing Data and Reporting (10%) - Collects data from relevant systems to generate reports for both internal and external stakeholders. Collaborates with leadership to review data, identify trends, and highlight areas for improvement. Designs and implements workflows that enable seamless migration and optimal functionality. Documents all phases of the system life cycle-using flowcharts, data models, and system diagrams.

Compliance, Audit, and Data Integrity (10%) - Validates and audits system processes to maintain data integrity and compliance. Initiates quality assurance reviews of users at the LIDDAs and MCOs to ensure appropriate access.

Other Duties as Assigned (5%) - Performs related work as assigned as required by HHSC policy.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of and experience with Microsoft SharePoint
• Knowledge of and experience with technical solutions and development for planning, reporting, analysis, and implementation
• Skill in researching and troubleshooting data issues and solving complex problems
• Ability to work with different groups
• Ability to perform detailed work accurately
• Ability to learn and apply new technology
• Ability to demonstrate strong written and verbal communication skills
• Ability to craft and maintain concise technical documentation and reports and to make oral presentations to various technical and non-technical audiences
• Ability to work both independently and in a team environment
• Ability to be flexible and creative with data demands
• Ability to handle multiple priorities
• Ability to exercise independent judgment and show initiative

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

• An associate's degree in a technology-related field or two years of direct work experience in a technical field is required.
• A bachelor's degree or higher in a technology-related field is generally preferred.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.