Job Description: This is an Onsite position 4910 Tiedeman Rd Brooklyn, OH
Question that is required to be answered and submitted with resume. Any resume submitted without the question being answered will be rejected.
What is an example of a situation or job that required a high level of attention to detail?
Essential job duties
Primary focus is on moderate execution within defined parameters with some expansion to complex issues based on development. Roles at this level are responsible for moderate operational and/or administrative work.
Administering moderate procedures, analysis, tasks and reporting while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process.
Reviews and ensures proper documentation or procedures are used for moderate activities
This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties.
Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior level or supervisor. May provides service in relation moderate complex billing inquiries, service requests, suggestions and complaints from customers.
Individual at this level is expected to use some independence of thought but to refer more complex problems to supervisors or other experts. while contributing to workflow or process change and redesign, and to form a strong basic understanding of the specific product or process
Accountable for regular reporting and analysis request.
Typically covers a broad range of responsibilities rather than focusing on one specific role.
Recommends and implements programs to solve routine issues
Is fully proficient in duties while working under moderate to limited supervision.
Other duties as assigned Required Qualifications:
Typically, 1-3 years of experience in operations role
High School Diploma or GED equivalent required. College degree preferred
Works well with others in a fully developed work team environment
Open-minded and adaptable to new ideas in a changing environment
Excellent customer service skills
Proven excellent verbal/written communication and interpersonal skills
Ability to work under pressure and meet deadlines
Analytical, research and problem resolution skills
Proficient in 10-Key, able to perform with a high degree of speed and accuracy.
Comfortable navigating multiple computer systems and applications
Proficient in Microsoft Office applications
Basic understanding of accounting principles
Basic understanding of banking policies, procedures, government regulations
Basic understanding of loan documentation
Proven ability to handle all monetary/ processing functions independently
Proven ability to handle high transaction volumes accurately
Ability to meet production goals
Proven ability to handle all customer service inquires and diffuse difficult customer situations independently
May train or assist in training new staff
Ability to work with minimal supervision in decision making
Exceptional attention to detail
Numbers & Facts
Location
Brooklyn, OH
Salary
$22 Per Hour
Skills
10-key (Tenkey) Numeric Keypadunmatched
Accountingunmatched
Analysis Skillsunmatched
Banking Servicesunmatched
Billingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Government Regulationsunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Liensunmatched
Loan Documentsunmatched
Maintenance Servicesunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Procedure Implementationunmatched
Staff Trainingunmatched
Team Playerunmatched
Time Managementunmatched
Writing Skillsunmatched
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