Job Description
Our client, a Banking company, is looking for a Lien Filing Specialist for their Brooklyn, OH location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- Primary focus is on moderate execution within defined parameters with some expansion to complex issues based on development.
- Roles at this level are responsible for moderate operational and/or administrative work
- Administering moderate procedures, analysis, tasks and reporting while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process
- Reviews and ensures proper documentation or procedures are used for moderate activities
- This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties
- Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior level or supervisor.
- May provides service in relation moderate complex billing inquiries, service requests, suggestions and complaints from customers
- Individual at this level is expected to use some independence of thought but to refer more complex problems to supervisors or other experts.
- while contributing to workflow or process change and redesign, and to form a strong basic understanding of the specific product or process
- Accountable for regular reporting and analysis requests
- Typically covers a broad range of responsibilities rather than focusing on one specific role.
- Recommends and implements programs to solve routine issues
- Is fully proficient in duties while working under moderate to limited supervision.
- Other duties as assigned
Requirements:
- Typically, 1-3 years of experience in operations role
- High School Diploma or GED equivalent required. College degree preferred
- Works well with others in a fully developed work team environment
- Open minded and adaptable to new ideas in a changing environment
- Excellent customer service skills
- Proven excellent verbal/written communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Analytical, research and problem resolution skills
- Proficient in 10-Key, able to perform with a high degree of speed and accuracy.
- Comfortable navigating multiple computer systems and applications
- Proficient in Microsoft Office applications
- Basic understanding of accounting principles
- Basic understanding of banking policies, procedures, government regulations
- Basic understanding of loan documentation
- Proven ability to handle all monetary/ processing functions independently
- Proven ability to handle high transaction volumes accurately
- Ability to meet production goals
- Proven ability to handle all customer service inquires and diffuse difficult customer situations independently
- May train or assist in training new staff
- Ability to work with minimal supervision in decision making
- Exceptional attention to detail.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Brooklyn, OH |
| Industry | Management Consulting Services |
| Salary | $22 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
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