Life Claims Adjuster

Location(s)

Chesterfield, Missouri

Details

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

POSITION SUMMARY:

Kemper is seeking an entry-level Life Claims Adjuster to support our organization's Life Claims team. As an entry-level Life Claims Adjuster, you will support our customers by processing claims with adherence to company policies and contract provisions, in full accordance with the law. This position will allow you to help families in a time of significant need.

LOCATION:

• Hybrid if in St. Louis, MO. The office located in the Chesterfield area of St. Louis, MO.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Evaluate claims based on documentation received
• Provide timely follow-ups regarding those claims via letter, email, and telephone
• Ensure appropriate resolution of claim
• Other duties as assigned

MINIMUM JOB REQUIREMENTS:

• A bachelor's degree in finance, business, accounting, economics, or equivalent work experience is a plus.
• An internship of other prior work experience in a corporate office is preferred.
• Intermediate Word and Excel skills are required.
• The ability to become proficient in navigation of the homegrown applications we utilize for claim handling.
• Prior life claims experience is a plus.

REQUIRED JOB SKILLS:

• A customer-focused mindset

CANDIDATE PROFILE:

• Highly motivated and natural self-starter, independent thinker, great planner, and team player
• Structured in thinking process and strong problem-solving skills, the ability to break down complex problems and find solutions
• Ability to cope with uncertainty, learn fast, motivated by new and complex challenges
• Manage information in a visually appealing and easy to understand method
• Drive results across a team of dynamic communicators and professionals
• Ability to quickly absorb complex issues, ensure alignment across cross-functional teams
• Possesses a continuous improvement mindset

COMPETENCIES NEEDED:

• Decision Quality - making good and timely decisions that keep the organization moving forward
• Drives Results - consistently achieves results under difficult circumstances
• Action Oriented - takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Collaborates - building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively - develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Values Differences - recognizes the value that different perspectives and cultures bring to the organization
• Nimble Learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodders