Life Claims Analyst

Are you enthusiastic about making a meaningful impact in people’s lives? Join our dedicated team as a Life Claims Analyst and play a crucial role in assisting financial representatives and beneficiaries through the claims process. In this dynamic position, you will have the opportunity to process life claims, approve payments within defined limits, build and maintain essential computer records, files and much more. If you are detail orientated, compassionate, and ready to make a difference, apply today and help us provide exceptional customer service to those who need it most.

Modern Woodmen of America is one of the nation’s largest fraternal benefit societies, with over $18 billion assets. Fraternals are unique membership organizations that pair the “member-owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.

Responsibilities:

• Respond to initial inquires concerning death, waiver of premium and disability income claims. Mail appropriate forms.
• Request supplemental data such as physical examinations, hospital records and inspection reports to determine liability on health claims.
• Review documents and approve death, disability, and waiver claims for payment within defined limits. Refer non-routine claims to supervisor and manager for approval.
• Create records for supplemental contracts, annuity payments and other settlement options and related tax records.
• Verify tax information and calculations and prepare tax documents.
• Correspond with members, beneficiaries, hospitals, doctors, employer, attorneys, financial representatives, home office departments and others concerning claims, settlement options, tax law requirements and other claim processes.
• Maintain a working knowledge of all Modern Woodmen plans, riders, clauses, assignments, and settlement options as well as tax laws pertaining to these items.

What we need:

• High School Diploma or equivalent required.
• Strong attention to detail with a high level of accuracy.
• Excellent communication and administrative skills.
• Strong organizational abilities with the capacity to prioritize and manage multiple responsibilities.
• Ability to identify and resolve issues efficiently while contributing as a proactive, collaborative team member.

What we offer:

• Pay: The hourly pay for this position is $20.50. The specific rate will depend on the successful candidate’s qualifications and prior experience. Applicants must be legally authorized to work in the United States without the need for current or future employment-based sponsorship. We are unable to sponsor or take over sponsorship of employment visas at this time, nor can we guarantee future sponsorship.
• Work Arrangements: This is a full-time office focused, hourly position: 5 hours per week (7.5 hours per day), Monday- Friday, with flexible start time between 7 a.m.-9 a.m. Office focused positions work on-site due to the nature of the work and have limited remote days.
• Stability: Modern Woodmen has been Modern Since 1883® and exists for our members. We make long-term decisions that provide stability for our employees, financial representatives, and members.
• Respect for personal time: We offer vacation, sick leave and 11 paid holidays. We value your time outside of work and offer careers that blend work and life well.
• Professional growth: Benefit from our commitment to employee development which includes educational offerings to enhance your knowledge of our industry.
• Great culture: We build strong working relationships across our organization through collaborative work and volunteer opportunities.
• A beautiful office: Enjoy a beautiful view! Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
• On-site Café: Our employees can purchase a variety of breakfast, lunch, and beverage options at Café 1883.
• A thriving local community: Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It is home to more than our share of artists, festivals, and fun in every season.
• Exceptional benefits: Our comprehensive benefits package is designed to support your health and financial well-being. Benefits include:
  • Company-paid retirement plan
  • Matching 401(k) plan
  • Employee Impact Bonus
  • Medical, Dental and Prescription Drug Insurance. We pay 100% of employees’ health insurance premiums and 50% of employee dependents’ premiums.
  • Group term life insurance.
  • Long-term and short-term disability.
  • Voluntary benefits: vision, flexible savings accounts (FSA), accident insurance

Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person’s diverse opinions, attitudes, attributes, and feelings are respected.