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Life is Good Retail Guest Services (Part-time)

Jekyll Island Authority

Georgia

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JOB DETAILS
SKILLS
Background Investigation, Communication Skills, Computer Skills, Continuous Improvement, Customer Relations, Customer Support/Service, Driver's License, Employee Benefits, Hospitality and Tourism, Microsoft Office, Organizational Skills, Physical Demands, Point of Sale (POS) Systems, Retail, Sales, State Laws and Regulations, System Operations, Team Player, Travel Industry
LOCATION
Georgia
POSTED
4 days ago
Job Title:Retail Guest Services
Department/Division:Life is Good Store / Retail Operations 
Status: Regular, Part-time / Hourly
Pay:$15.75 per hour 
Reports to:Store Manager
Benefits:Georgia Employee Retirement System (GDCP), Parking pass, and Amenities Passes
Closing Date:Open until filled
 
Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles and just a few miles from St. Simons Island, Sea Island, and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co-exist.
 
Job Summary:
Be a part of something good! At the Life is Good Genuine Neighborhood Shoppe on Jekyll Island, every guest interaction is an opportunity to share optimism and make a genuine connection. As a Retail Guest Services Associate, you’ll welcome guests, assist with purchases, and help maintain a space that feels fresh and inviting. This part-time position requires flexible availability on weekdays, weekends, evenings, and holidays.
 
Description:
  • Deliver outstanding customer service and respond professionally to guest inquiries.
  • Provide helpful, courteous information to visitors.
  • Operate the point-of-sale system and accurately handle transactions.
  • Prepare deposits and verify that all funds are accounted for.
  • Participate in training to continuously improve customer service skills.
  • Restock merchandise and maintain a clean, organized sales floor.
  • Assist with special projects as assigned.
  • Perform other duties as assigned.
 
Minimum Qualifications:
  • Must be at least 18 years old.
  • Two years of retail or customer service experience preferred, or equivalent combination of education, training, and experience.
  • Friendly, outgoing, and customer-focused.
  • Basic computer skills.
  • Ability to handle money accurately and operate a point-of-sale system.
  • Strong communication skills and ability to work independently or in a team.
  • Flexible schedule, including evenings and weekends.
  • Regular attendance and punctuality for scheduled work shifts is required. 
 
Preferred Qualifications:
  • Experience with Microsoft Office and retail inventory systems.
  • Previous experience in a branded or lifestyle retail environment.
  • Familiarity with Jekyll Island or tourism-focused customer service.
 
Licenses / Background Checks:
  • A valid driver’s license is required for tasks that involve travel between JIA-operated locations while on duty, whether using a state-issued or personal vehicle. All drivers must comply with Georgia state laws.
  • Employment is contingent upon successfully passing a criminal background check.
  • Credit check required for all positions assigned to handle cash transactions regularly.
 
Physical Demands / Working Conditions: 
  • Exert up to 35 pounds of force occasionally to move objects.
  • Exert up to 15 pounds of force frequently to move objects.
  • Spend more than 50% of the typical workday walking, standing, reaching, balancing (including standing on 1–2 steps), using hands and fingers to handle items such as money or merchandise, and performing repetitive wrist, hand, and finger motions.
  • Spend 25–50% of the day stooping (bending at the waist) and lifting.
  • Spend less than 25% of the day kneeling, crouching, sitting, pushing, or pulling.
  • Spend more than 50% of the day verbally communicating (talking and hearing). 
  • Use close vision regularly to operate POS systems, read labels, and count money. 
  • Work primarily takes place indoors in a climate-controlled retail space.
  • Regular exposure to outdoor conditions (e.g. walking between buildings or locations). This may include extreme heat, rain, cold temperatures and other weather conditions.
  • Noise level may vary normal to loud, depending on visitor traffic and special events.
  • Occasional exposure to hazards such as moving vehicles.
 
 
This description of job responsibilities is intended to reflect the major responsibilities and duties of the job and is not intended to describe minor duties or other responsibilities that may be assigned from time to time. This position is subject to close at any time once a satisfactory applicant pool has been identified. Applicants who complete the online application process will receive an email receipt of submission to the email address provided. If email confirmation is not received, applicant may contact Human Resources at 912-635-4024 for confirmation, however, due to the volume of applicants received, we are unable to provide information on application status after receipt. Applicants who need assistance to accommodate a disability may request an accommodation by contacting Human Resources at 912-635-4024.
 
All qualified applicants will be considered but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered. Selected applicants will be contacted for the next steps in the selection process. Successful completion of background check is required including credit when applicable to the position. Relocation expenses are not authorized; applicants should
consider this when applying.
 
Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons without regard to race, color, religion, sex, national origin, age, veteran status, or any other status protected by law. The Jekyll Island Authority is a Drug-free Workplace.                            
 

About the Company

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Jekyll Island Authority

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