Life Launch Service Team Coordinator (STC)

As a Service Team Coordinator (STC) in the Life Launch Department, you’ll lead a team that provides great support while staying true to PCL's mission. You’ll ensure the people we support have what they need in their daily lives, helping with service planning, managing funds, coordinating healthcare, ensuring daily routines run smoothly, and people’s goals and dreams are being reached. You will also build a strong, positive team of Life Launch DSPs by mentoring staff, keeping communication open, and creating a space where both team members and the people we support can grow and succeed. You will provide on-call support for one week every five to seven weeks (Wednesday to Wednesday). This position requires you to drive your own vehicle at work and be eligible to drive agency vehicles.

Wage & Benefits: Annualized salary of $54,000. Salary payments are made every other Friday (approx. $4,500/month).

• Additional salary differential for fluency in American Sign Language (ASL).
• We are also offering a $1,000 sign on bonus that is paid out in increments at set milestones of your employment!
• We offer Medical, Dental, Vision, Life, Supplemental Insurance and FSA for full-time employees, 401(K), Gym discounts and reimbursements, and other lifestyle discounts available to all employees.

Position Type: Full-Time, 45+ Hours Weekly primarily in Linn & Benton Counties

Skills and Qualifications:

• Education Requirements: High school diploma/GED required, Associate’s degree preferred.
• Applicants with fluency in ASL will be highly preferred. 
• Experience Preference will be given to applicants with two years of supervisory experience. May substitute one year of working experience in the field of I/DD or an Associate’s degree for one year of supervisory experience. 
• Must be at least 18 years of age when starting employment.
• Must have and show basic computer skills and can learn agency applications.
• Excellent interpersonal skills.
• Well-organized and attentive to detail.
• Cooperative and willing to learn.
• Ability to interpret various instructions.
• Enhanced math skills – must be able to accurately balance a budget and basic math transactions.
• Professional, clear, and positive oral and written communication skills both expressive and receptive.
• Must be able to read, write, and speak English.
• PCL’s Team members must have dependable, reliable, and regular work attendance, and must adhere to attendance policies.

Supervisory Duties:

• Responsible for training, motivating, and supervising all personnel within their team.
• Be able to work a very flexible schedule with the ability to make last minute changes.
• Team building including team days and facilitating effective team meetings.
• Establish welcoming processes for new team members to feel comfortable and part of the whole team.
• Understand and implement principles of the Oregon Intervention System (including use of Protective Physical Intervention).
• Participate in an on-call rotation in Linn, Benton, Yamhill, Polk, and Marion counties.  On a regular rotation, this position is on-call for the assigned area for 7 consecutive days every 5 - 7 weeks.  The on-call schedule is generally posted 8 or more weeks in advance.

Service Coordinator (House Manager) Responsibilities:

• Provide an opportunity for a stable living environment by promoting and attending to the person’s right to respect and dignity, individual choice and input, and health and safety needs at all times.
• Oversee, coordinate, and ensure quality services and support for the people living in the home they lead (e.g., financial, health, behavioral, and relationship supports).
• Assist with building someone's community connections, health & safety needs, money management, everyday life necessities (shopping, cooking, cleaning, etc.), and helping someone go out and have fun.
• Responsible for daily operations and scheduling assuring at a minimum that there are enough staff present to assure safety.
• Individual Support Plan (ISP) preparation, training, and support.  
• Providing or assisting with transportation needs of people assigned to support.
• Being knowledgeable and able to cover the Direct Support Professional positions that you are supervising.

Physical Requirements:

• Must be able to lift and transfer 25 pounds minimum; some positions may require more.
• Appropriately and efficiently responding to emergencies and/or crises (including but not limited to the use of physical intervention).

Certifications and Training:

• Must pass required DHS background check and Protective Service Investigations. 
• This position requires you to drive your own vehicle at work and be eligible to drive agency vehicles.
• Submit to a pre-employment drug screening for illegal substances in Oregon.
• Complete and maintain all certifications as required by the position, PCL, and other governing agencies.
• Must be able to obtain and maintain certification to a satisfactory level in Oregon Intervention System (training provided if hired).
• Must be able to obtain and maintain certification in CPR (training provided if hired).
• Complete all duties related to being a Mandatory Abuse Reporter.
• New hire orientation and on-site training must be completed within 60 days of hire.