Job Description
Introduction:
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview:
This role is eligible for fully remote work
How you'll make an impact:- Provides leadership and direction for the GB Specialty Life Sciences Vertical, ensuring strong oversight of all vertical client relationships and claims handling functions.
- Manages a team of highly skilled claims handlers and holds ultimate responsibility for their performance.
- Directly oversees the handling of the largest and most complex claims within the vertical.
- Approves personnel activities, including hiring, training and development, and the evaluation of staff performance.
- Serves as the face of the Life Sciences vertical, participating in conferences, authoring white papers and thought leadership articles, and speaking on industry panels.
- Conducts case reviews and evaluates claims staff through ongoing review of statistics, open/closed file evaluations, and substantive file reviews.
- Participates in key planning and strategic decision-making processes.
About you:Required:
- Bachelor's degree and a minimum of 12 years related experience required.
Preferred:
- JD Highly Preferred
- Managed Life Sciences Claims
Behaviors:
- Excellent communication skills
#LI-DF1
#GBSpecialtyCareers
Compensation and benefits:At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Numbers & Facts
| Location | Houston, Texas (Remote) |
| Job Type | Full-time |
| Industry | Insurance |
| Company Size | 10,000 employees or more |
| Year Founded | 1927 |
| Website | https://www.ajg.com/ |
About Company
Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.
Skills
- Biologyunmatched
- Claims Managementunmatched
- Claims Processingunmatched
- Communication Skillsunmatched
- Conferencesunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Leadershipunmatched
- Performance Analysisunmatched
- Performance Reviewsunmatched
- Process Improvementunmatched
- Statisticsunmatched
- Strategic Planningunmatched
- Team Lead/Managerunmatched
- Team Playerunmatched
- Thought Leadershipunmatched
- Training/Teachingunmatched
- White Papersunmatched
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