Administrative Skills, Artificial Intelligence (AI), CPR Certification, Calendar Management, Compensation and Benefits, Computer Software, Customer Support/Service, Defibrillator, High School Diploma, Interpersonal Skills, Legal, Life Insurance, Lift/Move 50 Pounds, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Needs Assessment, Organizational Skills, Prescription Drugs, Spa Services, System Operations, Telephone Skills
Position Summary
The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller's expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.
Job Duties and Responsibilities
- Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
- Converts LifeSpa questions into appointments
- Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
- Suggests upgrades or add-ons to products and services
- Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
- Uses all required safety devices to comply with company safety rules
Position Requirements
- High School Diploma or GED
- 1 year of customer service experience
- CPR and AED certified within 30 days of hire
- Knowledge of computer software such as Microsoft Office, Excel, PowerPoint, and Outlook
- Ability to calculate figures and amounts such as discounts, interest, and commissions
- Ability to stand, sit, walk, reach, climb, and lift up to 50 pounds
Preferred Requirements
- 1 year of receptionist experience
- Pay
This is an hourly position with wages starting at $15.00 and pays up to $18.00, based on experience and qualifications.
Benefits
- All team members receive the following benefits while working for Life Time:
- A fully subsidized membership
- Discounts on Life Time products and services
- 401(k) retirement savings plan with company discretionary match (21 years of age and older)
- Training and professional development
- Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
- Medical, dental, vision, and prescription drug coverage
- Short term and long term disability insurance
- Life insurance
- Pre-tax flexible spending and dependent care plans
- Parental leave and adoption assistance
- Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
- Deferred compensation plan, if the team member meets the required income threshold
Life Time may use artificial intelligence ("AI") in connection with various aspects of its recruitment and hiring functions. Ultimate employment decisions are subject to human review and oversight. Life Time does not use AI in a manner that would have the effect of subjecting applicants to discrimination on the basis of protected classes or proxies or for engaging in any protected activity under applicable law.
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse, and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains, and promotes based on merit and qualifications.