Lifestyle Manager

The Cove Activities Team works with management, guests, and social groups to coordinate the use of the Community facilities and enhance communication regarding activities to best provide for the enjoyment of all guests.

Supervisory Responsibilities

• Create and develop first-class activities and entertainment program that is comprehensive, high quality, and fun.
• Hire, train, and develop your Lifestyle team to provide outstanding and memorable experiences for guests.

Primary Duties & Responsibilities

• Design and implement entertainment and activities that delight our guests and generate positive feedback at the property through social media channels.
• Manage social media marketing and content on social media platforms.
• Schedule community facilities for events, working closely with property management to schedule activities.
• Work closely with group leaders (wagon masters) to coordinate special activities and rental spaces.
• Coordinate all rentals of facilities with guests, completing contracts and collecting deposits and/or payments.
• Requests for scheduled events will be accommodated unless scheduling conflicts exist. The community facilities are scheduled on a first-come, first-served basis, for times, dates, and locations.
• Ensure that all events and activity programs are executed smoothly and according to the distributed schedule.
• Work directly with guests and fellow managers to address complaints and rectify issues.
• Develop strong relationships with our vendors and partners to minimize any disruptions to events.
• Work closely with property management to maintain the budget and drive revenue.
• Assist in advertising and promoting scheduled community events.
•  Update calendar on community website frequently.
•  Supports and follows Cove Communities and Cypress policy at all times.
•  All other duties as assigned.

 Required Skills/Abilities:

• Minimum of 3 years of experience in hospitality management, business management, or directing an activities program
• Proficient working with Microsoft Office applications and social media
• Excellent organizational skills with a high level of accuracy
• Excellent communication skills and ability to build effective long-term relationships with both guests and employees
• Analytical & creative approach to problem solving
• Detail-oriented

Compensation:

$51,000

Living Our Core Values

Our Core Values are a way of life, not just empty promises. We’re searching for team members who:

• Love what they do to make our guests’ dreams come true and show it through delivering service excellence authentically.
• Continually raise the bar by investing in their personal development and looking for innovative ways to exceed our guests’ expectations.
• Make every moment count, so our Team Members look forward to coming to work every day, and our guests look forward to creating new memories on their return visits.
• Consistently do the right thing for our Team Members and guests by keeping promises, delivering on commitments and building trust along the way.
• Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.

About Cove Communities

 Cove Communities is a well capitalized real estate investment and operating company.  We own manufactured housing communities and RV resorts in Canada, the US and the UK. The founders of the company have a track record of building and managing dynamic, fast-growing companies with upward mobility and remuneration for team members who propel results.

Cove Communities is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Cove is committed to providing employees with a work environment free of discrimination and harassment