A client with Kforce is seeking a Lighthouse Customer Engagement Manager to join their team in Mountain View, CA. The client's Lighthouse program is rooted in our deep and unwavering commitment to customer obsession. We believe the best way to build exceptional products is to partner directly with the customers who use them every day. Through Lighthouse, we turn customers into passionate advocates by relentlessly removing friction, elevating their experiences, and delivering meaningful, measurable outcomes.
Summary: While your primary focus will be driving customer success and deep engagement, you will also take on broader initiatives and special projects. You will help design and scale programs, influence cross-functional strategies, and drive impact across the organization. This is not a traditional account management role-it is a dynamic leadership opportunity for someone energized by building, innovating, and creating meaningful customer impact at scale.
Responsibilities:
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.
Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.