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Account Management Jobs in Fort Lauderdale, FL

Lighting Account Manager

All American Facility Maintenance

Fort Lauderdale, FL

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JOB DETAILS
SKILLS
Budget Management, Budgeting, Business Development, Communication Skills, Construction, Construction Management, Contract Creation, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Documentation, Electricity, Emergency Services, High School Diploma, Leadership, Maintain Compliance, Maintenance - Electrical, Maintenance Services, Materials Tracking, Microsoft Excel, Microsoft Office, Multitasking, On Site Support, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project Execution, Project Management Software, Project Tracking, Project/Program Coordination, Project/Program Management, Property Management, Proposal Writing, Purchasing/Procurement, Retrofit, Safety Compliance, Safety Standards, Safety/Work Safety, Sales Management, Time Management, Track Customer Issues, Up-Selling, Writing Skills
LOCATION
Fort Lauderdale, FL
POSTED
Today
Position Summary

The Lighting Account Manager is responsible for managing client relationships, overseeing lighting service accounts, coordinating project execution, and ensuring customer satisfaction for commercial lighting maintenance and retrofit projects. This role serves as the primary point of contact for clients and works closely with operations, procurement, field technicians, and vendors to ensure projects are completed on time, within budget, and according to company standards.

The ideal candidate has experience in facility maintenance, commercial lighting services, account management, and project coordination with strong communication and organizational skills.

Key Responsibilities

Client & Account Management
  • Serve as the primary contact for commercial lighting clients
  • Build and maintain long-term customer relationships
  • Conduct regular client follow-ups and site visits
  • Identify opportunities to upsell additional maintenance or retrofit services
  • Ensure high customer satisfaction and timely issue resolution
  • Prepare and present service proposals, estimates, and reports
Project Coordination
  • Coordinate lighting maintenance and retrofit projects from start to completion
  • Schedule technicians, subcontractors, and vendors
  • Monitor project timelines, budgets, and service quality
  • Ensure all work orders and service requests are completed accurately
  • Collaborate with procurement and operations teams to secure materials and equipment
  • Track project progress and provide status updates to clients and leadership
Operational Support
  • Review lighting audits and recommend solutions
  • Assist with inventory coordination and material tracking
  • Ensure compliance with safety standards and company procedures
  • Maintain accurate customer records, contracts, and service documentation
  • Support emergency lighting service requests when necessary
Business Development
  • Develop new business opportunities within existing accounts
  • Assist with bid preparation and contract renewals
  • Network with property managers, facility directors, and commercial clients
  • Help grow recurring maintenance agreements and retrofit projects
Qualifications & Requirements

Education
  • High school diploma or GED required
  • Associate's or Bachelor's degree in Business, Construction Management, Electrical Technology, or related field preferred
Experience
  • 3+ years of account management, project management, or facility maintenance experience
  • Experience in commercial lighting, electrical services, construction, or facility maintenance preferred
  • Experience managing multiple accounts and projects simultaneously
  • Knowledge of lighting retrofits, LED upgrades, and maintenance services preferred
Skills & Competencies
  • Strong customer service and relationship-building skills
  • Excellent verbal and written communication
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong organizational and problem-solving abilities
  • Proficient in Microsoft Office Suite, Excel, and CRM systems
  • Experience with project management software is a plus
  • Ability to read lighting layouts, proposals, and service documentation preferred

About the Company

A

All American Facility Maintenance

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