About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

The Litigation Service Specialist leads the effort on-site to deliver services for scanning, OCR, branding, Bates labeling, push button load files, blowback printing, CD/DVD creation/duplication, and vBinder. The person in this position interfaces with Firm paralegals, litigation support team, and attorneys to communicate the best ways to support their needs.  The Litigation Service Specialist also works with Opensity Technology leaders to determine standards for the client and implement new technology at the site. This role also has an important role in training other team members in the use of technology for document requests. 

Responsibilities:

• Capture of images and data to client specified formats

• Setup and conversion for print projects

• Conversion of Image Formats (PDF, TIFF & JPEG)

• Ensure quality and timeliness of all client deliverables

• Effectively communicate project status

• Train staff and co-workers on technology and projects

Qualifications & Requirements:

• High School Diploma or equivalent

• Office experience, scanning software, familiarity with manipulating PDF and TIFF files

• Hardware familiarity (Multifunctional Printers, Scanners and troubleshooting skills)

• Experience working with Adobe Acrobat Standard or Professional for the manipulation of PDF files

• Ability to be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting

• Ability to learn skills quickly with attention to detail

• Strong initiative required; ability to work independently with minimal direct supervision

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is up to 23.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. 

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. 

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. 

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.