We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.
Responsibilities:.Identifying customers' neeBuilding good relationships with customers.Resolving complaints and following up on resolutions.Following procedures and policies.Meeting sales objectives.
Requirements:Strong telephone etiquette.Familiarity with CRM tools.High school diploma or equivalent.Experience in customer service.Excellent communication skills.Ability to manage multiple tasks at once.High school diploma or equivalent.Experience in customer service.