JOB OPENING — Live Chat Support AgentADF Medical Services Inc.
We're hiring a Live Chat Support Agent to join our customer support team. If you're a strong communicator who enjoys helping people, we'd love to hear from you.
Role: Live Chat Support Agent Department: Customer Support Location: Remote / On-Site Type: Full-Time / Part-Time
What You'll Do:
Respond to patient and client inquiries via live chat
Provide information on our services, scheduling, and billing
Escalate complex issues to the appropriate team
Keep accurate records of all customer interactions
Follow HIPAA guidelines and company privacy policies
What We're Looking For:
1–2 years of customer service or live chat experience
Excellent written communication skills
Ability to type 45+ WPM
Comfortable multitasking in a fast-paced environment
Healthcare or medical background is a plus
What We Offer:
Competitive pay
Health, dental & vision benefits (full-time)
Paid time off & holidays
Growth opportunities within the company
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Numbers & Facts
Location
Westlake, OH (Remote)
Job Type
Part-time
Website
https://adfmedical.com
Skills
Billingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
Medical Office Administrationunmatched
Multitaskingunmatched
Online Chatunmatched
Record Keepingunmatched
Writing Skillsunmatched
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