We are looking for a full-time Live Chat Support Specialist to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience working in a fast-paced environment.
Responsibilities:
Provide live chat support to customers via our website
Answer questions about products and services
Resolve customer issues and complaints
Track and manage customer interactions
Provide feedback to the team on customer feedback
Qualifications:
1-3 years of experience in customer service or a related field
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong problem-solving skills
Proficiency in Microsoft Office Suite
Knowledge of live chat software
To apply for this position, please send your resume and cover letter to [email protected] We will review all applications and contact the most qualified candidates for an interview.
Numbers & Facts
Location
Scranton, Pennsylvania
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Interpersonal Skillsunmatched
Microsoft Officeunmatched
Online Chatunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Team Playerunmatched
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