Meador an Openwork Company is seeking a professional and customer-focused Live Online Proctor to join a growing team in Pasadena, TX. In this role, you'll monitor trainees participating in virtual training sessions, ensure testing procedures are followed, and provide technical support throughout the online learning experience.
Responsibilities:
Verify trainee identification before testing
Monitor trainees during virtual training and examinations
Explain testing procedures and company policies
Assist trainees with course navigation, logins, and basic technical issues
Ensure compliance with testing security and quality standards
Report irregularities or policy violations to management
Maintain a professional and respectful environment
Assist with additional customer service duties as needed
Qualifications:
High School Diploma or GED
Previous customer service, proctoring, or administrative experience preferred
Strong communication and interpersonal skills
Comfortable working independently in a quiet office environment
Proficient with Microsoft Office, Windows, and internet browsers
Ability to learn detailed procedures and multitask effectively
Flexible to work additional hours or locations if business needs require
This is an excellent opportunity for someone who enjoys working with people, has strong attention to detail, and is looking to grow in a professional office environment.