LMS Administrator & Support Analyst

LMS Administrator & Support Analyst

JOB-10046983

Anticipated Start Date

July 27, 2026

Location

Taylor, TX

Type of Employment

Contract Hire

Employer Info

Our client is a membership-based, nonprofit corporation dedicated to ensuring the reliability of the electric grid in Texas. As the independent system operator for the region, they seek skilled professionals to support their critical mission — ensuring a reliable electric grid, efficient markets, open access, and retail choice. With a diverse organization, employees bring a wide range of experience and expertise to excel in the current energy landscape while preparing for the future.

Job Summary

We are seeking a skilled LMS Administrator with deep hands-on experience administering Cornerstone OnDemand (CSOD) to support enterprise learning initiatives. This role is responsible for learning management system administration, training content deployment, and enabling high-quality learning experiences across the organization.

Job Description

• Review new training requests and develop implementation plans.
• Provide instructional design and process recommendations aligned with adult learning principles and organizational standards.
• Collaborate with subject matter experts and stakeholders to create, edit, and enhance learning content.
• Develop SCORM-compliant eLearning courses using industry-standard authoring tools.
• Create AI-generated voice narration and integrate audio into learning modules.
• Build interactive learning experiences, including quizzes, assessments, and knowledge checks.
• Support the creation and maintenance of instructional videos using AI-powered tools such as Synthesia and VEED.IO.
• Maintain version control to ensure content accuracy and historical tracking.
• Perform quality assurance testing to validate functionality, accessibility, and learner experience.
• Deploy and manage training content within Cornerstone OnDemand, including metadata, versioning, availability settings, and course configurations.
• Create and manage learning assignments and curricula.
• Configure training fields, portal settings, automated notifications, and system-generated communications.
• Upload course files, maintain catalogs, and manage course revisions.
• Monitor Cornerstone system releases, test new functionality, and implement required updates.
• Administer security roles, permissions, and user access.
• Support integrations, user provisioning, and single sign-on (SSO) functionality.
• Troubleshoot functional and technical LMS issues and provide timely resolution for end users.
• Develop, schedule, and maintain standard and ad hoc LMS reports.
• Provide compliance, completion, and progress reporting to business stakeholders.
• Audit LMS data to ensure accuracy and support training governance initiatives.
• Advise stakeholders on LMS capabilities, best practices, and platform configuration options.
• Recommend and implement enhancements to learning workflows, dashboards, calendars, and user experience.
• Support LinkedIn Learning integration and other learning platform enhancements.
• Identify opportunities to improve training operations, reporting, and course management processes.
• Provide Tier 1 and Tier 2 functional support for the Workday ERP platform.
• Perform account administration, including password resets, access changes, and account suspensions.
• Troubleshoot user issues and escalate complex problems when appropriate.
• Create and maintain system documentation, job aids, and training materials.
• Support reporting, access reviews, system enhancements, and new feature implementations.

Skills Required

• Minimum of 3 years of related professional experience (or 5 years for senior-level positions).
• Expert knowledge and hands-on administration experience with Cornerstone OnDemand (CSOD).
• Experience developing SCORM-compliant eLearning content using tools such as Articulate Storyline, Rise, or Adobe Captivate.
• Strong understanding of instructional design methodologies, adult learning principles, and LMS governance.
• Experience incorporating AI-generated voiceovers and multimedia into training content.
• Proven ability to administer enterprise LMS platforms in a corporate environment.
• Experience creating reports, analyzing training data, and supporting compliance initiatives.
• Excellent technical troubleshooting, analytical, organizational, and problem-solving skills.
• Strong communication, collaboration, and stakeholder management abilities.
• Experience providing Tier 1 and Tier 2 application support in an enterprise environment.

Preferred Qualifications

• Experience using AI-powered content creation tools for learning development.
• Experience supporting learning platforms within large, complex, or regulated organizations.
• Familiarity with SSO, user provisioning, LMS integrations, and system configuration.
• Experience supporting Workday or similar enterprise ERP platforms.
• Knowledge of LinkedIn Learning integrations and enterprise learning technologies.

Key Competenciest

• Cornerstone OnDemand Administration
• Learning Management Systems (LMS)
• Instructional Design
• SCORM Course Development
• Learning Technologies
• AI-Enabled Content Development
• Workday ERP Support
• Technical Troubleshooting
• Reporting & Analytics
• Stakeholder Collaboration
• Process Improvement
• Project Coordination
• Quality Assurance
• Training Governance

Education

• Bachelor's degree in Instructional Design, Information Technology, Business, Human Resources, or a related field, or equivalent combination of education and experience.

Pay rate

• $51 - $64 per hour (Compensation will be offered within this posted range based on experience, skills, and market factors)

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.