Loan Administration Manager, AVP

Join nbkc bank as a Loan Coordinator Manager, AVP

Location: Kansas City, MO

nbkc bank is hiring a Loan Coordinator Manager to lead our Loan Administration team. This is a high-impact role where you'll drive operational excellence, ensure compliance, and lead a team supporting both commercial and consumer lending.

This position is based in Kansas City, MO with our @Flex model offering a mix of in-office and remote work.

What you'll do

• Lead and develop a team of Loan Coordinators, overseeing daily workflow and priorities
• Manage commercial and consumer loan processing, closing, and review functions
• Ensure loan documentation meets all regulatory and policy requirements
• Partner with Lending, Credit, and cross-functional teams to drive alignment and efficiency
• Support complex transactions and resolve escalated operational issues
• Oversee loan exceptions, collateral monitoring, and insurance processes
• Manage construction loan draws, budgets, and disbursements
• Coordinate Executive Loan Committee meetings and follow-ups
• Support internal and external audits, including root cause analysis and remediation
• Help implement new lending products, processes, and system improvements
• Hire, coach, and develop team members, including performance management

What you'll bring

• 5+ years of commercial and consumer loan administration experience
• Prior leadership or supervisory experience
• Strong understanding of lending regulations including CRA, HMDA, TRID, Regulation B, and Flood
• Knowledge of consumer, commercial, and real estate loan requirements
• High school diploma or GED required

Bonus points if you have

• Strong analytical and problem-solving skills
• Project management experience
• Ability to build relationships across teams
• Excellent communication skills
• Strong technical proficiency

Ready to Apply?

If you are curious about credit, enjoy working with numbers, and want to build a meaningful career in banking, we would love to connect.

Apply today and start building your career with nbkc.

Our Hiring Process

We respect your time. After reviewing your application, we will follow up with next steps. This may include a phone conversation, video interview, or in person meeting. You will hear from us and know where you stand at every stage.

Why You Will Love Working at nbkc

Perks and Benefits You Will Brag About

• Hybrid flexibility with a modern @Flex work model in our Kansas City HQ
• Multiple comprehensive health plans including HSA, FSA, and PPO options
• 12 paid holidays plus your birthday off and 8 volunteer hours per year
• 401k with immediate vesting and a generous company match
• Paid parental leave
• Access to behavioral health advocates and an Employee Assistance Program
• Wellness perks, reimbursement programs, and onsite gym
• Four week paid sabbaticals at your 10, 18, and 25 year anniversaries
• Collaborative, growth minded culture that values learning and innovation
• Meaningful work helping customers make important financial decisions
• Career development opportunities in a growing, modern bank

About nbkc

nbkc is not your typical bank, and we do not want to be.

We are reimagining banking by investing in people, technology, and a culture built on transparency, care, and smart decision making.

We are deeply committed to diversity, equity, and inclusion and strive to create a workplace where employees from all backgrounds feel valued and supported.

We have been recognized as one of Kansas City's Best Places to Work for more than five years, and once you are here, you will understand why.

nbkc bank is an Equal Opportunity Affirmative Action Employer. Minority, Female, Disability, Veteran, Gender Identity, Sexual Orientation