Loan Car Coordinator - Park Place Lexus Grapevine

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Loan Car Coordinator, you will have the opportunity to make a positive impact on our business and in the lives of our team members and guests every day. We are looking for a strong, energetic, people-focused Loan Car Coordinator who will help us redefine the service experience.Does this sound like you? Apply now!

PURPOSE OF POSITIONThe primary goal of the Loan Car Assistant is to ensure an extraordinary client experience while creating client advocates. The Loan Car Assistant will help loan car clients, manage loan car fleet and work with Service Advisors and Manager to accurately report on loan car status.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Locates loan cars for clients

Enters loan car data, license, and insurance information into the computer and creates contract, or loan car agreement with all required informationPrepares loan car reports and tracks whereabouts and turnover time on loan car vehicles every day and discusses with ASMProvides Client Care Center with availability list and ASM's Updates client data base as neededContacts vendors, e.g. "Enterprise" and "AutoRent" when short of cars to loanChecks-in returned cars, inspects for damage, secures mileage and closes agreement Arrangesfor repairs of damaged or malfunctioning carsMonitors mileage and arranges maintenance of loan car vehicles at required mileage intervalsFaxes TXDL #s and insurance information to outside vendorsEnsures that cars are clean and operable before delivery to clientKnows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction

Pay and Recognition:

Weekly payPaid holidays & paid time offDeferred Holiday Pay MatchPaid trainingStock Awards (select management and front-line team member's eligible!)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plansUp to 12 weeks paid pregnancy leave (disability leave)Paid Parental LeaveHealth savingsFlex spending accounts (tax free)Short-term and Long-term disability plansLife Insurance (Whole Life and Term)401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career developmentContinuous training through Asbury's Internal Learning Management SystemProfessional growth and development opportunities

Additional advantages:

Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursAggressive Employee referral program with bonus opportunities

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