Loan Documentation & Quality Assurance Specialist

Loan Documentation & Quality Assurance Specialist

nbkc bank is looking for a detail-driven, quality-focused Loan Documentation & Quality Assurance Specialist to help ensure every loan we touch is accurate, compliant, and ready to empower our customers and partners.

As part of our Loan Administration team, the Loan Documentation Quality Assurance Specialist will play a key role in keeping our lending operations running smoothly, from pre-closing through post-closing. You'll collaborate with internal teams across commercial and consumer lending, support third-party lending services, and help uphold the regulatory and quality standards that set nbkc apart.

This role is @Flex meaning you'll enjoy the best of both worlds, working both in the office and at home.

Interested in learning more? Check out the details below!

What You'll Do

• Pre-Closing Loan Document Review
• Post-Closing Loan Review
• Perform QA checks for Lending-as-a-Service partnerships to ensure compliance and accuracy
• Conduct pre-closing and final document review for DMI HELOC loans and ensure proper filing
• Data Input Accuracy Verification
• Perform daily review of interest rate inputs and general ledger/internal DDA balancing.
• Monitor and reconcile internal escrow DDA account.
• Documentation Preparation
• Regulatory Compliance
• Ensure all bank policies and procedures are followed for all duties of the position

What You Bring

• High school diploma or GED required
• 5+ years previous experience working in commercial and/or consumer banking
• Strong attention to detail and organizational skills
• Knowledge of loan documentation, compliance regulations, and banking systems
• Familiarity with HMDA reporting requirements
• Ability to manage multiple priorities and meet deadlines
• Excellent communication and problem-solving skills

Bonus Points For

• Previous experience in loan administration, documentation review, or quality assurance within a financial institution
• Understanding of UCC filings, CIP requirements, and beneficial ownership regulations
• Specific banking system experience in LaserPro, nCino, or Phoenix

Why You'll Love Working at nbkc

Perks & Benefits You'll Brag About:

• Multiple comprehensive health plans (HDHP or PPO your choice!)
• 4 weeks PTO + 12 paid holidays + your birthday off + 8 volunteer hours/year
• 401k with immediate vesting and generous company match
• Paid parental leave
• Access to behavioral health advocates and an Employee Assistance Program (EAP)
• Wellness perks, reimbursement programs, and on-site gym
• Work-life integration with flexible schedules
• Taking 4-week paid sabbaticals for your 10-, 18-, and 25-year anniversaries

nbkc bank is an Equal Opportunity-Affirmative Action Employer - Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation