Loan Officer Assistant (Entry-Level)

A financial services company in Connecticut is seeking a Loan Officer Assistant for a contract role with their team in New London County.

About the Opportunity:

• Shift: Day
• Schedule: Monday to Friday
• Hours: 8am to 4:30pm
• Setting: Hybrid (4 days per week onsite)

Responsibilities:

• Assist the Mortgage Loan Officers with document collection and member follow-up by phone and electronically
• Review loan applications for completeness, accuracy, and required supporting information
• Help progress mortgage applications through the credit review process
• Respond to member inquiries regarding documentation and basic mortgage-related questions
• Provide backup support to loan officers and maintain accurate, organized records

Qualifications:

• At least 1 year of customer service, retail, call center, administrative, or other high-volume service experience
• High School Diploma / GED
• Strong computer skills and the ability to learn new systems and processes quickly
• Excellent communication skills, attention to detail, and the ability to work in a fast-paced, metrics-driven environment
• Ability to work independently and in a team-oriented setting
• Reliable, coachable, and professional approach to member service

Desired Skills:

• Associate's and/or Bachelor's Degree
• Mortgage lending experience
• Banking experience
• Experience supporting Loan Officers or processing financial documentation
• Banking experience