Responsible for managing communications, taking and disclosing applications on behalf of the managing loan officers, supporting the team with communication via operations staff to facilitate the loan from contract to close. Support and guidance to customers throughout the loan process, pipeline management with World Class service for all parties in the transaction.
At UHM, we understand diversity comes in many different forms. It's our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM!
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
TOP 3 Job Duties:
Provide WoW service Contract to Close
Manage the Pipeline
Document review/Updates
Works with operations partners in all aspects of the loan process to the closing.
Coordinates with realtors and title company to arrange the closing
Communicates with agents to deliver Tuesday Updates verbal and written
Maintains regular contact with Managing Loan Officer on status of all active files
Organizes and submits final loan file to MS within 24 hrs. of receipt.
Complete VOR, VOE and tax transcripts as needed
Order title, appraisal on files
Work with client & processor to facilitate gathering n submission of all conditions
Pipeline management with processor and team weekly meetings
Pre Close checklist with client 48 hours prior to closing
Attend weekly huddle with LOA Team leader
Attend all Sales Huddles
EDUCATION AND/OR EXPERIENCE
3+ years experience as a Loan Officer Assistant
Loan Processor experience preferred
SKILLS
Be structured, detailed and accurate in his/her approach to tasks
Knowledge of the Encompass LOS and MS office suite
Knowledge of agency guidelines on FHA/VA/USDA/CONV/HFA
Knowledge of RESPA and disclosure requirements
Ability to identify and resolve client issues with good judgment.
Have a desire to work in an energetic and high paced environment
Skilled at Multi-tasking and staying organized with proper time management
This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Since our inception in 1970, Union Home Mortgage Corp. has established an outstanding reputation based on professional conduct and uncompromising integrity. Since then, our customer-centric focus has helped us grow from $58 million in annual lending volume to over 2.4 billion dollars in transactions per year.
Today, Union Home is a full-service mortgage banking company with corporate headquarters in Strongsville, Ohio. In addition, we also maintain a comprehensive network of strategically located branch offices throughout the United States.
We have local branch offices in Arizona, Florida, Georgia, Indiana, Kansas, Kentucky, Michigan, Missouri, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas and Virginia. In addition, we are also licensed in several other states.